Hustle Notice Biz
Location:
Washington, DC
Job Type:
Full-time
About Us We are seeking a dedicated and passionate Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience with our brand. As a Customer Service Assistant, you will handle a range of customer inquiries and issues via various communication channels, including phone, email, and live chat.
Department Hustle Notice Biz Employment Type Full Time Location Washington, DC Workplace type Onsite Compensation $17.25 - $24.00 / hour
Key Responsibilities
Respond to customer inquiries via phone, email, and live chat Resolve customer complaints and issues in a timely manner Maintain accurate records of customer interactions and transactions Provide product information and technical support to customers Assist in processing orders, returns, and exchanges Collaborate with other departments to enhance customer experience Skills, Knowledge and Expertise
High school diploma or equivalent; further education is a plus Proven experience in customer service or a related field Excellent verbal and written communication skills Strong problem-solving abilities and empathy Ability to work independently as well as part of a team Proficiency in using CRM software and Microsoft Office Suite Benefits
Competitive salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and advancement About Swipe Say Easy We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now #J-18808-Ljbffr
Washington, DC
Job Type:
Full-time
About Us We are seeking a dedicated and passionate Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience with our brand. As a Customer Service Assistant, you will handle a range of customer inquiries and issues via various communication channels, including phone, email, and live chat.
Department Hustle Notice Biz Employment Type Full Time Location Washington, DC Workplace type Onsite Compensation $17.25 - $24.00 / hour
Key Responsibilities
Respond to customer inquiries via phone, email, and live chat Resolve customer complaints and issues in a timely manner Maintain accurate records of customer interactions and transactions Provide product information and technical support to customers Assist in processing orders, returns, and exchanges Collaborate with other departments to enhance customer experience Skills, Knowledge and Expertise
High school diploma or equivalent; further education is a plus Proven experience in customer service or a related field Excellent verbal and written communication skills Strong problem-solving abilities and empathy Ability to work independently as well as part of a team Proficiency in using CRM software and Microsoft Office Suite Benefits
Competitive salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and advancement About Swipe Say Easy We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now #J-18808-Ljbffr