H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. You’ll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is in-person. Your Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment, across all offices, by training and coaching associates, recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience, with the ability to grow and develop associates Demonstrated aptitude for growth plan execution and leading towards a growth culture Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision Strong interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelor’s degree in a related field, or a high school diploma with the equivalent combination of experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Why work for us
At H&R Block, we invest in our people by committing to their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401k, Employee Stock Purchase Plan (eligibility varies) Check all available benefits at www.blockbenefits.com The Community You Will Join
We are building a Connected Culture where trust, care, and connections help us work together. You will be part of a world-renowned environment recognized on Best Companies lists, with colleagues committed to helping each other grow. H&R Block is an equal opportunity employer. We welcome diversity regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not an offer or guarantee of employment. Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Retail
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. You’ll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is in-person. Your Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment, across all offices, by training and coaching associates, recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience, with the ability to grow and develop associates Demonstrated aptitude for growth plan execution and leading towards a growth culture Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision Strong interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelor’s degree in a related field, or a high school diploma with the equivalent combination of experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Why work for us
At H&R Block, we invest in our people by committing to their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401k, Employee Stock Purchase Plan (eligibility varies) Check all available benefits at www.blockbenefits.com The Community You Will Join
We are building a Connected Culture where trust, care, and connections help us work together. You will be part of a world-renowned environment recognized on Best Companies lists, with colleagues committed to helping each other grow. H&R Block is an equal opportunity employer. We welcome diversity regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not an offer or guarantee of employment. Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Retail
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