Alchemy Global Talent Solutions
Terminal Manager
Alchemy Global Talent Solutions, Charlotte, North Carolina, United States, 28245
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Are you an experienced leader in the moving industry ready to oversee terminal operations in one of North Carolina’s most dynamic markets? Our client is seeking a skilled Terminal Manager to head their Charlotte-based terminal, ensuring seamless relocation logistics, staff performance, and customer satisfaction. This is a fantastic opportunity to grow your career with a trusted name in the relocation industry.
Overview
What You’ll Be Doing: What You’ll Be Doing
Overseeing daily terminal operations to ensure efficient relocation services Managing teams of drivers, movers, and support staff across inbound and outbound activities Ensuring compliance with DOT regulations, safety standards, and company procedures Supervising both commercial and household goods (HHG) relocations Monitoring service quality through job site visits and performance reviews Developing and managing terminal-level budgets and financial reporting Identifying operational efficiencies and implementing process improvements Recruiting, onboarding, and training terminal staff Working closely with sales and customer service departments to ensure client satisfaction Managing vendor relationships and subcontractor performance Resolving service issues and customer complaints quickly and effectively Driving terminal growth through strategic planning and development initiatives What We’re Looking For
Proven leadership within the moving and relocation industry Experience managing HHG and/or commercial/O&I terminal operations Strong understanding of transportation compliance and DOT regulations Demonstrated ability to manage financials, including budgets and P&L Exceptional interpersonal and customer service skills Success in leading operational teams in a fast-paced environment Interested?
Reach out to Alchemy Global Talent Solutions today. Seniority level
Mid-Senior level Employment type
Full-time Job function
Administrative, Management, and Strategy/Planning Industries
Truck Transportation, Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation Note: This refined description preserves the core responsibilities and qualifications for the Terminal Manager role while removing unrelated postings and boilerplate content to improve clarity and formatting.
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What You’ll Be Doing: What You’ll Be Doing
Overseeing daily terminal operations to ensure efficient relocation services Managing teams of drivers, movers, and support staff across inbound and outbound activities Ensuring compliance with DOT regulations, safety standards, and company procedures Supervising both commercial and household goods (HHG) relocations Monitoring service quality through job site visits and performance reviews Developing and managing terminal-level budgets and financial reporting Identifying operational efficiencies and implementing process improvements Recruiting, onboarding, and training terminal staff Working closely with sales and customer service departments to ensure client satisfaction Managing vendor relationships and subcontractor performance Resolving service issues and customer complaints quickly and effectively Driving terminal growth through strategic planning and development initiatives What We’re Looking For
Proven leadership within the moving and relocation industry Experience managing HHG and/or commercial/O&I terminal operations Strong understanding of transportation compliance and DOT regulations Demonstrated ability to manage financials, including budgets and P&L Exceptional interpersonal and customer service skills Success in leading operational teams in a fast-paced environment Interested?
Reach out to Alchemy Global Talent Solutions today. Seniority level
Mid-Senior level Employment type
Full-time Job function
Administrative, Management, and Strategy/Planning Industries
Truck Transportation, Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation Note: This refined description preserves the core responsibilities and qualifications for the Terminal Manager role while removing unrelated postings and boilerplate content to improve clarity and formatting.
#J-18808-Ljbffr