Lennox
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility.
National Account Services (NAS), wholly owned by Lennox International, is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry. We have 100+ offices throughout the continental United States and are still growing and expanding.
Job Description
Leads, supports, and coaches Branch Managers within a region to ensure consistency of complying with policies, procedures, and processes as well as achieving established performance goals. Area Manager is also ultimately responsible for ensuring the highest level of customer service throughout the region. Duties Include, But Are Not Limited To Supports, coaches, and mentors Branch Managers to ensure overall success Area Evaluations: Meets with each Branch Manager monthly. Visits branches monthly, reviews area operations to ensure the proper implementation of policies, procedures, and processes consistent with business model Safety: Reviews area safety records monthly to ensure branches are actively implementing best safety practices and are following all prescribed policies, procedures, and processes Financial: Reviews each branch’s financial performance monthly and defines the best course of action to achieve area budget and profitability goals. Recruitment: Conducts monthly review of area staffing status to ensure the appropriate recruitment activities, HR practices, and actions to meet growth goals. Ensures the Branch Managers in the region have the proper tools and support to recruit, on-board and develop employees Customer: Reviews, develops, and maintains customer alignment structure within the region to ensure effective and efficient customer engagement Training: Defines and develops training goals within the region to ensure all personnel are equipped and ready to meet business requirements. Trains Branch Managers to organize effectively and to develop strategies and goals to meet business objectives. Constantly monitors Branch Managers’ leadership ability and the ability to follow through on a chosen path or course of action Communication: Effectively communicates business strategies and goals to meet objectives Drives profitability and success throughout the Area Requirements
What We Are Looking For Minimum five years supervisory experience Computer skills and proficiency in MS Office software Ability to develop and train work force, build relationships Ability to adjust priorities and manage time wisely in a fast-paced environment Ability to communicate in a clear, concise, understandable manner, and listen attentively Associate’s (A.A.) or equivalent from two year college or technical school or related experience Successful track record in the areas of profitability, cost control, and business growth HVAC industry preferred; Service, Construction management a plus NATE certification, CMS certification a plus Travel Requirement of 85% What We Offer
Compensation:
This is a salaried exempt role. The salary range for this role and market is between $90,000 - $110,000 annually. Benefits:
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Lennox is an equal opportunity employer, committed to recruit, develop, and retain talented individuals from a wide range of backgrounds.
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Leads, supports, and coaches Branch Managers within a region to ensure consistency of complying with policies, procedures, and processes as well as achieving established performance goals. Area Manager is also ultimately responsible for ensuring the highest level of customer service throughout the region. Duties Include, But Are Not Limited To Supports, coaches, and mentors Branch Managers to ensure overall success Area Evaluations: Meets with each Branch Manager monthly. Visits branches monthly, reviews area operations to ensure the proper implementation of policies, procedures, and processes consistent with business model Safety: Reviews area safety records monthly to ensure branches are actively implementing best safety practices and are following all prescribed policies, procedures, and processes Financial: Reviews each branch’s financial performance monthly and defines the best course of action to achieve area budget and profitability goals. Recruitment: Conducts monthly review of area staffing status to ensure the appropriate recruitment activities, HR practices, and actions to meet growth goals. Ensures the Branch Managers in the region have the proper tools and support to recruit, on-board and develop employees Customer: Reviews, develops, and maintains customer alignment structure within the region to ensure effective and efficient customer engagement Training: Defines and develops training goals within the region to ensure all personnel are equipped and ready to meet business requirements. Trains Branch Managers to organize effectively and to develop strategies and goals to meet business objectives. Constantly monitors Branch Managers’ leadership ability and the ability to follow through on a chosen path or course of action Communication: Effectively communicates business strategies and goals to meet objectives Drives profitability and success throughout the Area Requirements
What We Are Looking For Minimum five years supervisory experience Computer skills and proficiency in MS Office software Ability to develop and train work force, build relationships Ability to adjust priorities and manage time wisely in a fast-paced environment Ability to communicate in a clear, concise, understandable manner, and listen attentively Associate’s (A.A.) or equivalent from two year college or technical school or related experience Successful track record in the areas of profitability, cost control, and business growth HVAC industry preferred; Service, Construction management a plus NATE certification, CMS certification a plus Travel Requirement of 85% What We Offer
Compensation:
This is a salaried exempt role. The salary range for this role and market is between $90,000 - $110,000 annually. Benefits:
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Lennox is an equal opportunity employer, committed to recruit, develop, and retain talented individuals from a wide range of backgrounds.
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