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Claritev

Product Owner (Regulatory Compliance) remote

Claritev, Bedford, Massachusetts, us, 01730

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Overview The Product Owner is an empowered leader, knowledgeable in the business, who is responsible for the end-to-end planning and launch of Products. The incumbent collaborates with customers and business owners to understand business challenges and develop innovative and practical solutions that meet the customer's needs. They develop a Product Roadmap that describes deliverables and strategy, and then execute the roadmap from concept to launch. The Product Owner is responsible for maintaining both the Program and Team backlog for Agile teams, and overseeing and/or conducting the elicitation, organization and documentation of business and solution requirements. They work closely with Business Owners, subject matter experts, Business Analysts and Scrum teams and ensure that the Agile team develops solutions that meet the customer's real needs.

Responsibilities

Work with the Product Manager to articulate the vision and high level Roadmap, and garner consensus across IT, Operations and Product Management.

In collaboration with product management, identify and deliver features, gather feedback from stakeholders that will inform feature development, meet with the development team to convey the product roadmaps, and gather data on product usage

Own and manage the backlog of the development team

Working with other product owners to resolve dependencies and negotiate, coordinate, and align priorities to complete a feature

Work with the Technical Lead/Architect to understand technical work and ensure the roadmap and backlog is planned with technical concerns in mind

Collaborate with customers, clients and prospective users to understand and anticipate their needs.

Work with Portfolio Managers/ Release Train Engineers (RTEs) and Domain Architects to create a prioritized Product/Program Backlog for all development work related to the Product.

Work with Business Analysts and Agile Scrum Teams to break down big Features into User Stories on the Team backlog for the Agile team to design, build, test and deliver.

Attend and actively participate in all relevant Team level Scrum Events and act as the content authority to make sure the Agile Team delivers the right solution at the right time.

Attend and actively participate in Program level Agile Events such as PI Planning

Act as a liaison between the Agile Team and the customers/stakeholders, making sure Product progress is highly visible and that the team is working/delivering at a sustainable pace.

Assist the Agile team as needed to complete stories and with troubleshooting problems and developing recommendations/solutions

Establish and govern approach for Product Documentation

Support training development for end users and staff members.

Collaborate, coordinate, and communicate across disciplines and departments.

Ensure compliance with HIPAA regulations and requirements.

Demonstrate commitment to the Company's core values.

Job Requirements (Education, Experience, And Training)

Minimum Bachelor's Degree, or HS Diploma and 4 years of related experience. Graduate degree a plus.

3+ years of agile Product Owner experience with methods such as Scrum, Lean, Kanban or SAFe or 7 years' experience in analysis and design on software development initiatives in analyst role (preferably within a Scrum Agile team)

Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities as business needs dictate

Experience with distributed (offshore and remote) teams

Experience with multiple teams at the same time

Product Owner certification preferred.

Experience with Scaled Agile Framework (SAFe) and PI Planning

Strong working knowledge of Jira & Confluence

Knowledge of other Agile approaches, such as Kanban and hybrid approaches

Knowledge of Healthcare industry and understanding all major workflows associated with the healthcare claim processing is beneficial

Communication (oral, written and listening), project management, analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, problem-solving, planning and technical skills

Ability to develop and maintain collaborative and cooperative relationships throughout the organization

Ability to establish strong working relationships with teams and client relationships

Demonstrate commitment to excellent customer service and follow-through

Ability to effectively present information and respond to questions from internal and external customers

Ability to be flexible and creative in problem solving

Ability to anticipate business needs and think with a business owner mind-set

Ability to adhere to corporate work ethic standards.

Minimum 5 years' experience in analysis and design on software development initiatives in a Product Owner or Product Management role (preferably within a Scrum Agile team).

Experience developing Product vision and Roadmaps and communicating these to a wide range of stakeholders

Experience in Agile methodologies and requirements gathering and management practices such as BDD

Knowledge of Agile knowledge management tools such as JIRA and Confluence preferred

Knowledge of modelling tools such as Visio, Lucidcharts, Draw.io preferred

International Institute of Business Analysis (IIBA) certifications, AAC, CBAP or CCBA preferred

Required licensures, professional certifications, and/or Board certifications as applicable

Knowledge of Healthcare industry and understanding all major workflows associated with healthcare claim processing

Excellent verbal and written communication skills

Analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills

Ability to use software and peripherals related to performance of job responsibilities

Ability to facilitate teams and client relationships to satisfy needs and identify improvements

Ability to develop strong relationships with all levels of management

Ability to demonstrate commitment to excellent customer service and follow through

Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate

Ability to effectively present information and respond to questions from internal and external customers

Ability to be flexible and creative in problem solving and identifying process improvements

Ability to anticipate business needs and think with a business owner mind-set

Ability to recognize and apply business analysis and system analysis best practices to fit a variety of situations.

Compensation The salary range for this position is $115K to $130K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

Benefits We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your Benefits Will Include

Medical, dental and vision coverage with low deductible & copay

Life insurance

Short and long-term disability

Paid Parental Leave

401(k) + match

Employee Stock Purchase Plan

Generous Paid Time Off - accrued based on years of service

WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service

10 paid company holidays

Tuition reimbursement

Flexible Spending Account

Employee Assistance Program

Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.

EEO STATEMENT Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Product Management and Marketing

Industries

Hospitals and Health Care

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