W3Global
Join to apply for the
Assistant Club Manager/Director
role at
W3Global
3 days ago Be among the first 25 applicants
Join to apply for the
Assistant Club Manager/Director
role at
W3Global
About Us We are a growing multi-sport facility located in Easton, PA, with a vibrant and inclusive community of racquet sport enthusiasts featuring over 20 courts across tennis, padel, pickleball, racquetball, and more. We offer newly renovated indoor and outdoor facilities, a full-service fitness center, and a growing lineup of events, leagues, and instructional programs.
Position Overview The
Assistant Manager
will work closely with ownership and senior staff to support day-to-day operations, programming, customer experience, and staff coordination. This is a hands-on leadership role ideal for someone who enjoys being part of an active sports environment, has excellent communication skills, and thrives in a fast-paced, community-driven atmosphere. This position has the potential to grow into a Club Manager/Director role.
Key Responsibilities Member & Community Engagement
Act as a friendly, approachable point of contact for members and guests.
Handle member inquiries, concerns, and feedback with professionalism and care.
Promote club offerings and help grow participation across programs.
Support event planning and execution, including social mixers, tournaments, and seasonal promotions.
Operational & Staff Support
Assist with front desk operations, program scheduling, and software systems (e.g., Mindbody, Playbypoint).
Oversee facility cleanliness, court readiness, and equipment maintenance.
Help coordinate staff shifts, onboarding, and scheduling.
Maintain high standards of customer service across all touchpoints.
Racquets Programming & Growth
Work alongside coaches to support tennis, pickleball, and padel programming.
Assist with internal leagues, open plays, and new member onboarding.
Help track attendance, retention, and community feedback for improvement.
Sales, Marketing & Communication
Assist in membership sales and onboarding processes.
Support social media promotions, email communication, and in-club signage.
Engage prospective customers through tours, trials, and events.
Financial Oversight Assist in managing club budgets, tracking revenue and expenses, and identifying cost-saving opportunities.
Qualifications
Strong interpersonal and leadership skills with a customer-first mindset.
Strong financial and business acumen with experience managing budgets and KPIs.
Experience hiring, developing, and motivating high-performing teams.
Organized, reliable, and adaptable in a team environment.
Experience in racquet sports, fitness or hospitality operations is a plus.
Background in padel, tennis, or racquet sports strongly preferred.
Tech-savvy with familiarity in booking platforms or club management software.
Must be available to work some evenings and weekends.
Why Join Us?
Opportunity to grow into a full Club Manager/Director role.
Play an active role in shaping a fast-growing, community-focused club.
Access to all club facilities + discounts on programs and events.
A fun, energetic team that loves what they do.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at W3Global by 2x
Get notified about new Assistant Club Manager jobs in
Tatamy, PA .
#J-18808-Ljbffr
Assistant Club Manager/Director
role at
W3Global
3 days ago Be among the first 25 applicants
Join to apply for the
Assistant Club Manager/Director
role at
W3Global
About Us We are a growing multi-sport facility located in Easton, PA, with a vibrant and inclusive community of racquet sport enthusiasts featuring over 20 courts across tennis, padel, pickleball, racquetball, and more. We offer newly renovated indoor and outdoor facilities, a full-service fitness center, and a growing lineup of events, leagues, and instructional programs.
Position Overview The
Assistant Manager
will work closely with ownership and senior staff to support day-to-day operations, programming, customer experience, and staff coordination. This is a hands-on leadership role ideal for someone who enjoys being part of an active sports environment, has excellent communication skills, and thrives in a fast-paced, community-driven atmosphere. This position has the potential to grow into a Club Manager/Director role.
Key Responsibilities Member & Community Engagement
Act as a friendly, approachable point of contact for members and guests.
Handle member inquiries, concerns, and feedback with professionalism and care.
Promote club offerings and help grow participation across programs.
Support event planning and execution, including social mixers, tournaments, and seasonal promotions.
Operational & Staff Support
Assist with front desk operations, program scheduling, and software systems (e.g., Mindbody, Playbypoint).
Oversee facility cleanliness, court readiness, and equipment maintenance.
Help coordinate staff shifts, onboarding, and scheduling.
Maintain high standards of customer service across all touchpoints.
Racquets Programming & Growth
Work alongside coaches to support tennis, pickleball, and padel programming.
Assist with internal leagues, open plays, and new member onboarding.
Help track attendance, retention, and community feedback for improvement.
Sales, Marketing & Communication
Assist in membership sales and onboarding processes.
Support social media promotions, email communication, and in-club signage.
Engage prospective customers through tours, trials, and events.
Financial Oversight Assist in managing club budgets, tracking revenue and expenses, and identifying cost-saving opportunities.
Qualifications
Strong interpersonal and leadership skills with a customer-first mindset.
Strong financial and business acumen with experience managing budgets and KPIs.
Experience hiring, developing, and motivating high-performing teams.
Organized, reliable, and adaptable in a team environment.
Experience in racquet sports, fitness or hospitality operations is a plus.
Background in padel, tennis, or racquet sports strongly preferred.
Tech-savvy with familiarity in booking platforms or club management software.
Must be available to work some evenings and weekends.
Why Join Us?
Opportunity to grow into a full Club Manager/Director role.
Play an active role in shaping a fast-growing, community-focused club.
Access to all club facilities + discounts on programs and events.
A fun, energetic team that loves what they do.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at W3Global by 2x
Get notified about new Assistant Club Manager jobs in
Tatamy, PA .
#J-18808-Ljbffr