Columbia Association
ADMINISTRATION - ICE RINK ASSISTANT MANAGER
Columbia Association, Columbia, Maryland, United States, 21046
Overview
Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association. Assistant Manager – Columbia Ice Rink
Columbia Association | Columbia, MD Are you a dynamic, hands-on leader who thrives in a fast-paced, community-driven environment? Columbia Association is seeking an
Assistant Manager
for the
Columbia Ice Rink —a full-size, year-round rink offering high-quality skating, hockey, figure skating, and community programs. If you’re passionate about recreation, exceptional customer service, team leadership, and operational excellence, we invite you to join our team and help deliver memorable experiences for our members, guests, and staff. About the Role: Reporting to the Ice Rink General Manager and serving as a key member of the facility’s leadership team, the
Assistant Manager
plays a pivotal role in ensuring smooth daily operations, a safe and welcoming environment, and outstanding customer service. This is a
highly interactive and hands-on leadership position , responsible for staff management, program execution, facility oversight, and operational efficiency. You’ll help fulfill Columbia Association’s mission of enhancing community well-being by supporting active, social, and healthier lives through movement and connection. Key Responsibilities
Supervise and support front-line staff, Managers on Duty (MODs), and snack bar operations
Lead recruiting, onboarding, training, scheduling, and performance management of team members
Maintain high standards for
customer service, cleanliness, and safety
Assist in managing facility budgets, bank deposits, invoices, and purchasing
Operate the
ice-resurfacing machine (Zamboni)
and oversee ice maintenance needs
Take the lead on
program and rental oversight , including scheduling, communications, and marketing updates
Act as the
primary manager on duty
in the absence of the GM and during assigned shifts
Uphold compliance with CA policies, OSHA standards, and cash handling protocols
Ensure the rink is fully operational, from mechanical systems to guest experience touchpoints
Qualifications
Minimum
2 years of supervisory or management experience , ideally in recreation, sports, or hospitality
Experience working in a
multi-use or recreational facility
strongly preferred
Bachelor's degree in business, management, or related field preferred
Strong communication and conflict-resolution skills
Skilled in multitasking, problem-solving, and decision-making
Ability to lead by example, foster teamwork, and create a positive, service-oriented culture
Proficiency in Microsoft Office; familiarity with Club Automation or similar CRM systems a plus
Willingness to work evenings, weekends, and holidays as needed
Must be CPR/AED and First Aid certified (or willing to obtain)
Compensation & Benefits
Salary range:
$55,000–$60,000
(based on experience and qualifications)
Medical, dental, and vision insurance
401(k) with employer contributions
Paid time off, holidays, and wellness leave
Complimentary
Fit & Play membership
to all Columbia Association fitness and recreation facilities
Life insurance, disability coverage, and wellness perks
A
collaborative, inclusive, and community-focused
workplace
Ready to Lead on the Ice?
If you’re ready to grow your career with a passionate, forward-thinking organization and make a difference through recreation and service excellence,
apply today
to become the next
Assistant Manager at Columbia Ice Rink . Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law. EOE/ADA. We encourage applications from candidates who can contribute to the diversity of our organization. Over and above non-discrimination, CA’s mission includes engaging our diverse community and meeting the evolving needs of a dynamic and inclusive community. That’s why we welcome folks of diverse or marginalized backgrounds and abilities to apply to become part of the CA team.
#J-18808-Ljbffr
Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association. Assistant Manager – Columbia Ice Rink
Columbia Association | Columbia, MD Are you a dynamic, hands-on leader who thrives in a fast-paced, community-driven environment? Columbia Association is seeking an
Assistant Manager
for the
Columbia Ice Rink —a full-size, year-round rink offering high-quality skating, hockey, figure skating, and community programs. If you’re passionate about recreation, exceptional customer service, team leadership, and operational excellence, we invite you to join our team and help deliver memorable experiences for our members, guests, and staff. About the Role: Reporting to the Ice Rink General Manager and serving as a key member of the facility’s leadership team, the
Assistant Manager
plays a pivotal role in ensuring smooth daily operations, a safe and welcoming environment, and outstanding customer service. This is a
highly interactive and hands-on leadership position , responsible for staff management, program execution, facility oversight, and operational efficiency. You’ll help fulfill Columbia Association’s mission of enhancing community well-being by supporting active, social, and healthier lives through movement and connection. Key Responsibilities
Supervise and support front-line staff, Managers on Duty (MODs), and snack bar operations
Lead recruiting, onboarding, training, scheduling, and performance management of team members
Maintain high standards for
customer service, cleanliness, and safety
Assist in managing facility budgets, bank deposits, invoices, and purchasing
Operate the
ice-resurfacing machine (Zamboni)
and oversee ice maintenance needs
Take the lead on
program and rental oversight , including scheduling, communications, and marketing updates
Act as the
primary manager on duty
in the absence of the GM and during assigned shifts
Uphold compliance with CA policies, OSHA standards, and cash handling protocols
Ensure the rink is fully operational, from mechanical systems to guest experience touchpoints
Qualifications
Minimum
2 years of supervisory or management experience , ideally in recreation, sports, or hospitality
Experience working in a
multi-use or recreational facility
strongly preferred
Bachelor's degree in business, management, or related field preferred
Strong communication and conflict-resolution skills
Skilled in multitasking, problem-solving, and decision-making
Ability to lead by example, foster teamwork, and create a positive, service-oriented culture
Proficiency in Microsoft Office; familiarity with Club Automation or similar CRM systems a plus
Willingness to work evenings, weekends, and holidays as needed
Must be CPR/AED and First Aid certified (or willing to obtain)
Compensation & Benefits
Salary range:
$55,000–$60,000
(based on experience and qualifications)
Medical, dental, and vision insurance
401(k) with employer contributions
Paid time off, holidays, and wellness leave
Complimentary
Fit & Play membership
to all Columbia Association fitness and recreation facilities
Life insurance, disability coverage, and wellness perks
A
collaborative, inclusive, and community-focused
workplace
Ready to Lead on the Ice?
If you’re ready to grow your career with a passionate, forward-thinking organization and make a difference through recreation and service excellence,
apply today
to become the next
Assistant Manager at Columbia Ice Rink . Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law. EOE/ADA. We encourage applications from candidates who can contribute to the diversity of our organization. Over and above non-discrimination, CA’s mission includes engaging our diverse community and meeting the evolving needs of a dynamic and inclusive community. That’s why we welcome folks of diverse or marginalized backgrounds and abilities to apply to become part of the CA team.
#J-18808-Ljbffr