CenterWell Home Health
Patient Services Coordinator-LPN, Home Health
CenterWell Home Health, Marietta, Georgia, United States, 30064
Overview
The Patient Services Coordinator-LPN is directly responsible for scheduling visits and coordinating with field staff, patients, physicians and other stakeholders to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Base pay range $45,400.00/yr - $61,300.00/yr Responsibilities
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and/or participate in on-call rotation. Qualifications
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices. Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver’s license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Schedule
Scheduled Weekly Hours: 40 Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits include medical, dental and vision benefits, 401(k) retirement savings, paid time off, holidays, volunteer time off, parental and caregiver leave, disability and life insurance, and other opportunities. About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing chronic conditions or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers—all working together to help patients rehabilitate, recover and regain independence. About CenterWell, a Humana company: CenterWell focuses on whole-person health by addressing physical, emotional and social wellness. CenterWell offers stability, industry-leading benefits, and opportunities to grow your career. We proudly employ thousands of clinicians dedicated to putting health first. Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy to take affirmative action to employ and advance in employment individuals with disability or protected veteran status, and to base all employment decisions on valid job requirements.
#J-18808-Ljbffr
The Patient Services Coordinator-LPN is directly responsible for scheduling visits and coordinating with field staff, patients, physicians and other stakeholders to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Base pay range $45,400.00/yr - $61,300.00/yr Responsibilities
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and/or participate in on-call rotation. Qualifications
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices. Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver’s license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Schedule
Scheduled Weekly Hours: 40 Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits include medical, dental and vision benefits, 401(k) retirement savings, paid time off, holidays, volunteer time off, parental and caregiver leave, disability and life insurance, and other opportunities. About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing chronic conditions or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers—all working together to help patients rehabilitate, recover and regain independence. About CenterWell, a Humana company: CenterWell focuses on whole-person health by addressing physical, emotional and social wellness. CenterWell offers stability, industry-leading benefits, and opportunities to grow your career. We proudly employ thousands of clinicians dedicated to putting health first. Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy to take affirmative action to employ and advance in employment individuals with disability or protected veteran status, and to base all employment decisions on valid job requirements.
#J-18808-Ljbffr