Walgreens
Base pay range
This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Job Summary
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities
Patient Experience: Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Customer service excellence: Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care and Walgreens service traits. Patient engagement: Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and clinical/wellness services such as immunizations, diagnostic testing, and patient outcomes services). Community engagement: Participates in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, cost considerations, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly and health needs are addressed. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote efficient workflow, including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes. Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. Collaborates with Store Manager to define and develop new strategic business opportunities. Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity. Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits. Follows up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternatives and answer questions. Conducts diagnostic testing, disease state management and other healthcare services. Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services. Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. Conducts virtual product review in virtual environments following company procedures and guidelines. Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. Prepares and submits records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes). People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination as necessary, and ensures compliance with employment laws. Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors improvements in pharmacy staff by implementing rewards programs. Manages staff performance by overseeing training and conducting performance reviews. Identifies high potential team members and proactively collaborates with Store Manager on career progression. Addresses employee relations concerns. Maintains team morale by addressing complaints and conflicts and ensuring positive employee management relationships. Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services. Maintains and enhances knowledge related to pharmacy and healthcare by reading pharmacy journals and Walgreens publications. Keeps aware of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance. Completes education credits and training, including learning modules, as required by the Company. Seeks professional development by monitoring performance, solicits feedback, and leverages mentors and coaches. Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection and inventory management. Identifies performance trends and opportunities for improvement. Business Planning
Develops and maintains relationships with local medical community including physicians and nurses. Reaches out to the community to promote the pharmacy business and supports expanding health and wellness awareness. Basic Qualifications
BS in Pharmacy or PharmD Degree from an accredited institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become an immunizer within 90 days of hire. At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, operations, software and insurance billing. (Some states may require more specific experience). Experience with prescription dispensing activities showing knowledge of applicable state and federal controlled substance laws. Average rating of at least 3.0 on leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only). About Walgreens and WBA
Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA). Walgreens is a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists provide a wide range of services, including those that drive equitable access to care. The company offers an omnichannel experience with integrated platforms to deliver high-quality products and services. Preferred Qualifications
Supervisory experience planning, organizing, and directing the work of pharmacy staff. At least 6 months pharmacy experience with Walgreens Co. Average rating of 3.7 or above on leadership behaviors (Internal candidates only). An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please visit: jobs.walgreens.com/benefits. The Salary Range: Pharmacy Manager $5,481.00-$5,985.00 Bi-Weekly. Seniority level Not Applicable Employment type Full-time Job function Health Care Provider Referrals increase your chances of interviewing at Walgreens by 2x Supervisor
Retail Pharmacy - Outpatient Specialty Temple Terrace, FL $45,000 - $71,550
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This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Job Summary
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities
Patient Experience: Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Customer service excellence: Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care and Walgreens service traits. Patient engagement: Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and clinical/wellness services such as immunizations, diagnostic testing, and patient outcomes services). Community engagement: Participates in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, cost considerations, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly and health needs are addressed. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote efficient workflow, including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes. Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. Collaborates with Store Manager to define and develop new strategic business opportunities. Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity. Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits. Follows up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternatives and answer questions. Conducts diagnostic testing, disease state management and other healthcare services. Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services. Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. Conducts virtual product review in virtual environments following company procedures and guidelines. Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. Prepares and submits records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes). People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination as necessary, and ensures compliance with employment laws. Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors improvements in pharmacy staff by implementing rewards programs. Manages staff performance by overseeing training and conducting performance reviews. Identifies high potential team members and proactively collaborates with Store Manager on career progression. Addresses employee relations concerns. Maintains team morale by addressing complaints and conflicts and ensuring positive employee management relationships. Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services. Maintains and enhances knowledge related to pharmacy and healthcare by reading pharmacy journals and Walgreens publications. Keeps aware of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance. Completes education credits and training, including learning modules, as required by the Company. Seeks professional development by monitoring performance, solicits feedback, and leverages mentors and coaches. Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection and inventory management. Identifies performance trends and opportunities for improvement. Business Planning
Develops and maintains relationships with local medical community including physicians and nurses. Reaches out to the community to promote the pharmacy business and supports expanding health and wellness awareness. Basic Qualifications
BS in Pharmacy or PharmD Degree from an accredited institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become an immunizer within 90 days of hire. At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, operations, software and insurance billing. (Some states may require more specific experience). Experience with prescription dispensing activities showing knowledge of applicable state and federal controlled substance laws. Average rating of at least 3.0 on leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only). About Walgreens and WBA
Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA). Walgreens is a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists provide a wide range of services, including those that drive equitable access to care. The company offers an omnichannel experience with integrated platforms to deliver high-quality products and services. Preferred Qualifications
Supervisory experience planning, organizing, and directing the work of pharmacy staff. At least 6 months pharmacy experience with Walgreens Co. Average rating of 3.7 or above on leadership behaviors (Internal candidates only). An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please visit: jobs.walgreens.com/benefits. The Salary Range: Pharmacy Manager $5,481.00-$5,985.00 Bi-Weekly. Seniority level Not Applicable Employment type Full-time Job function Health Care Provider Referrals increase your chances of interviewing at Walgreens by 2x Supervisor
Retail Pharmacy - Outpatient Specialty Temple Terrace, FL $45,000 - $71,550
#J-18808-Ljbffr