Kennedy Krieger Institute
Scheduling Coordinator II (Care Center - Columbia)
Kennedy Krieger Institute, Baltimore, Maryland, United States, 21276
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Scheduling Coordinator II (Care Center - Columbia)
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Kennedy Krieger Institute 1 month ago Be among the first 25 applicants Join to apply for the
Scheduling Coordinator II (Care Center - Columbia)
role at
Kennedy Krieger Institute Get AI-powered advice on this job and more exclusive features. Overview
The Overview
The
Scheduling Coordinator II
will ensure timely, accurate, and complete scheduling services for patients. This position follows the established protocols considering availability, priority, and appropriateness when scheduling appointments for patients and providers.
Responsibilities
Tracks all new and follow-up patient appointments using the scheduling system. Works with providers and Care Centers to ensure proper scheduling related to the patient’s needs. Monitors all clinician leave requests (planned and unexpected) and reassigns to ensure appropriate patient coverage. Communicates any coverage concerns immediately to supervisor. Tracks all cancellations and no shows for evaluation/treatment appointments using the scheduling system. Works with providers and administrative personnel to ensure rescheduling related to the patient’s needs and according to department policies and procedures. Oversees the maintenance of and updates to various databases (i.e., Epic waitlists, Tickler File, and Internal Consult). Tracks and monitors ongoing Plans of Care to maintain accuracy of the schedule, track open times on the schedule, and help maintain the patient waiting list. Maintains and stays abreast of all insurance requirements as they relate to the collection of accurate information for each Care Center. Monitors insurance benefit thresholds and facilitates the acquisition of additional authorization(s) as needed by working closely with the Care Management Office and Financial Counseling teams. Maintains regular contact with patients, clinics, and departments regarding pending insurance clearances, coverage, issues, and/or follow-up activity. Responds to patients, families, and clinic issues in a timely and professional manner. Provides routine financial counseling and seeks assistance from the supervisor when obtaining answers to resolve patient issues. Maintains a general understanding of scheduling as it refers to all outpatient medical programs. Assists the supervisor with training new Scheduling Coordinators.
Qualifications
EDUCATION:
High School diploma or equivalent required. Associates or higher degree in human services, healthcare administration, or related field preferred.
EXPERIENCE:
3-5 years’ experience registering, scheduling, coordinating, and operating patient services required.
Benefits
Kennedy Krieger Institute offers excellent benefits including medical, dental, vision, 401K with match, tuition reimbursement, free parking and child care subsidies! In addition, we offer rich professional development opportunities.
EOE/M/F/D/V
Minimum pay range
USD $39,748.00/Yr.
Maximum pay range
USD $65,066.00/Yr. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Administrative Industries Hospitals and Health Care Referrals increase your chances of interviewing at Kennedy Krieger Institute by 2x Sign in to set job alerts for “Scheduling Coordinator” roles.
Administrative Assistant/Inspection Scheduler
Baltimore, MD $52,000.00-$67,000.00 2 weeks ago ADMINISTRATIVE OFFICER III (Payroll Specialist and Timekeeper)
Baltimore, MD $37,132.78-$60,215.17 2 weeks ago Baltimore, MD $37,500.00-$56,000.00 2 years ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Scheduling Coordinator II (Care Center - Columbia)
role at
Kennedy Krieger Institute 1 month ago Be among the first 25 applicants Join to apply for the
Scheduling Coordinator II (Care Center - Columbia)
role at
Kennedy Krieger Institute Get AI-powered advice on this job and more exclusive features. Overview
The Overview
The
Scheduling Coordinator II
will ensure timely, accurate, and complete scheduling services for patients. This position follows the established protocols considering availability, priority, and appropriateness when scheduling appointments for patients and providers.
Responsibilities
Tracks all new and follow-up patient appointments using the scheduling system. Works with providers and Care Centers to ensure proper scheduling related to the patient’s needs. Monitors all clinician leave requests (planned and unexpected) and reassigns to ensure appropriate patient coverage. Communicates any coverage concerns immediately to supervisor. Tracks all cancellations and no shows for evaluation/treatment appointments using the scheduling system. Works with providers and administrative personnel to ensure rescheduling related to the patient’s needs and according to department policies and procedures. Oversees the maintenance of and updates to various databases (i.e., Epic waitlists, Tickler File, and Internal Consult). Tracks and monitors ongoing Plans of Care to maintain accuracy of the schedule, track open times on the schedule, and help maintain the patient waiting list. Maintains and stays abreast of all insurance requirements as they relate to the collection of accurate information for each Care Center. Monitors insurance benefit thresholds and facilitates the acquisition of additional authorization(s) as needed by working closely with the Care Management Office and Financial Counseling teams. Maintains regular contact with patients, clinics, and departments regarding pending insurance clearances, coverage, issues, and/or follow-up activity. Responds to patients, families, and clinic issues in a timely and professional manner. Provides routine financial counseling and seeks assistance from the supervisor when obtaining answers to resolve patient issues. Maintains a general understanding of scheduling as it refers to all outpatient medical programs. Assists the supervisor with training new Scheduling Coordinators.
Qualifications
EDUCATION:
High School diploma or equivalent required. Associates or higher degree in human services, healthcare administration, or related field preferred.
EXPERIENCE:
3-5 years’ experience registering, scheduling, coordinating, and operating patient services required.
Benefits
Kennedy Krieger Institute offers excellent benefits including medical, dental, vision, 401K with match, tuition reimbursement, free parking and child care subsidies! In addition, we offer rich professional development opportunities.
EOE/M/F/D/V
Minimum pay range
USD $39,748.00/Yr.
Maximum pay range
USD $65,066.00/Yr. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Administrative Industries Hospitals and Health Care Referrals increase your chances of interviewing at Kennedy Krieger Institute by 2x Sign in to set job alerts for “Scheduling Coordinator” roles.
Administrative Assistant/Inspection Scheduler
Baltimore, MD $52,000.00-$67,000.00 2 weeks ago ADMINISTRATIVE OFFICER III (Payroll Specialist and Timekeeper)
Baltimore, MD $37,132.78-$60,215.17 2 weeks ago Baltimore, MD $37,500.00-$56,000.00 2 years ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr