Logo
Cape Cod Healthcare

Surgical Coordinator, Neurosurgery (Hyannis)

Cape Cod Healthcare, Oklahoma City, Oklahoma, United States

Save Job

Overview

To provide surgical scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients. Responsibilities

Schedule surgical appointments for the practice Obtain reports of lab work, X-ray, EKG reports by primary care doctor, cardiologist, etc. and fax to the appropriate facilities Obtain surgical authorizations in accordance with insurance company guidelines to ensure proper financial clearance Communicate with referring providers regarding scheduling and completion of surgeries Check-in and check-out patients as needed; verify and obtain insurance and demographic information, collect co-payments, and schedule follow-up appointments Answer the phone in a timely, polite and professional manner, in three rings or less, direct calls to appropriate persons and take accurate messages within the electronic medical record Demonstrate the ability to adjust to unexpected changes to ensure all responsibilities and duties are met during absences or increased patient volumes Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests Maintain confidentiality regarding patient information in accordance with HIPAA regulations Float to front desk for coverage when needed and float to other MACC practices when required Perform other work-related duties and activities as assigned or requested Read, write and communicate in English Qualifications

High school graduate or equivalent Experience in a medical office setting including scheduling of at least one (1) year experience or Bachelor’s Degree Demonstrated excellence in providing customer service Strong communication and interpersonal skills At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred Medical Terminology knowledge preferred Typing skills at 30 WPM preferred Details

Schedule: 40 hrs per week, Mon-Fri, No Weekends & No Holidays Organization: Medical Affiliates of Cape Cod Primary Location: Massachusetts-Hyannis Department: MAC-Neurosurgeons of Cape Cod Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care

#J-18808-Ljbffr