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Tesla

Field Service Technician, Commercial

Tesla, Milwaukee, Wisconsin, United States, 53244

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Overview

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Field Service Technician, Commercial

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Tesla . What To Expect: Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to commercial solar PV systems, batteries such as Powerpacks and Megapacks, and Electric vehicle Charging Stations. The Field Energy Operations team supports the ongoing success of Tesla’s energy products. You will work across the organization to solve problems and ensure the success of Tesla’s Commercial energy field service execution, collaborating with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams to deliver a positive customer experience and high performance of Tesla’s Commercial products.

What You'll Do

Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage

Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, and vehicle charging stations; update online case logs accurately

Attend and demonstrate outstanding performance at multiple inverter training schools

Coordinate with the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested

Prepare reports, where required, to comply with deliverables in commercial O&M contracts

Address customers’ concerns with the performance or functionality of their system

Ensure the vehicle, tooling, electronics, software, and company-issued property are well-kept

What You'll Bring

Electrical trades experience within troubleshooting power electronics and low voltage controls

Experience with power/hand tools, electrical equipment, isolation meters and multimeters

Ability to navigate numerous computer applications and technology independently

Flexibility to work on weekends and/or overtime, including overnight stays to support Tesla’s mission

Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice; compliant government-issued identification for domestic air travel and/or access to certain federal facilities

Valid driver’s license required

Ability to work at great heights, in extreme environments, perform prolonged repetitious duties, and lift at least 50 pounds frequently

Benefits Compensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans with multiple medical options and $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans with options at $0 payroll contribution

Company-paid HSA contribution when enrolled in the High Deductible Health Plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company-paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight-loss and tobacco cessation programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Motor Vehicle Manufacturing

Renewable Energy Semiconductor Manufacturing

Utilities

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