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Tesla

Field Service Technician, Commercial

Tesla, Reno, Nevada, United States, 89550

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Field Service Technician, Commercial

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What To Expect

Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to: Commercial solar PV systems, Batteries such as Powerpacks and Megapacks, and Electric vehicle Charging Stations.

The Field Energy Operations team is responsible for the ongoing success of Tesla’s class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.

What You'll Do

Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage

Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately

Attend and demonstrate outstanding performance at multiple inverter training schools

Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested

Report writing, where required, to comply with deliverables in commercial O&M contracts

Respond to customers’ concerns with the performance or functionality of their system

Ensure the vehicle, tooling, electronics, software, and company issued property are well-kept

What You'll Bring

Electrical trades experience within troubleshooting power electronics and low voltage controls

Previous experience working with power/hand tools, electrical equipment, isolation meters and multimeters

Experience navigating numerous computer applications and technology independently

Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice

Flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission

Must be able to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently

Valid driver's license required

Benefits Compensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans with multiple medical options and $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans with $0 paycheck contribution

Company Paid HSA contribution when enrolled in the High Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits including critical illness, hospital indemnity, accident insurance, and more

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Motor Vehicle Manufacturing

Renewable Energy

Utilities

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