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EPS Connects LLC

Quality Assurance Manager

EPS Connects LLC, Thomaston, Connecticut, us, 06787

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Quality Control Manager – Manufacturing | Connecticut

Are you a hands-on quality leader who thrives on building strong systems, developing teams, and driving operational excellence? We’re looking for an experienced

Quality Control Manager

to lead quality operations at a fast‑paced, high‑volume manufacturing facility serving global markets in packaging and precision‑engineered components. This is a key leadership role for someone who’s passionate about improving processes, mentoring a technical team, and ensuring products meet the highest standards of performance, safety, and compliance. What You’ll Do

Lead and develop a dedicated Quality Assurance team of engineers and technicians. Oversee the

Quality Management System (QMS)

— ensuring all operations comply with ISO standards, customer requirements, and internal procedures. Partner cross‑functionally with

Engineering and Manufacturing

to enhance process reliability, optimize product quality, and support continuous improvement initiatives. Act as the

primary quality liaison

for customers: managing audits, addressing complaints, presenting quality metrics, and ensuring total customer satisfaction. Drive data‑based problem solving using

root cause analysis, SPC, FMEA, and Six Sigma

methodologies. Lead efforts to ensure

supplier quality compliance , participating in supplier audits and corrective actions. Manage internal audits, documentation, and calibration programs to maintain ISO registration. Support new product launches, ensuring all quality standards are met from concept through production. Develop and manage departmental budgets, KPIs, and performance targets. Foster a culture of quality, accountability, and continuous improvement across the site. What You Bring

Bachelor’s degree in Engineering, Quality, or a related technical field. 5+ years of experience

leading quality programs in a manufacturing environment (plastics, molding, or assembly experience a plus). Strong background in

statistical analysis , metrology, and data‑driven decision making. Proven ability to implement and maintain

ISO‑certified quality systems . Expertise in

FMEA, SPC, root cause analysis, 5S, and Lean Six Sigma

methodologies. Excellent leadership, communication, and organizational skills. Proficiency in Microsoft Office and quality data systems. Professional certifications such as

CQE

or

CQM

are highly valued. Why Join

Lead a talented team in a

key strategic quality role . Influence processes across manufacturing, engineering, and customer experience. Be part of a company committed to

technical excellence and continuous improvement . Competitive compensation, strong leadership visibility, and a chance to make a measurable impact. Seniority level

Mid‑Senior level Employment type

Full‑time Job function

Quality Assurance, Management, and Manufacturing Industries

Packaging and Containers Manufacturing, Plastics Manufacturing, and Plastics and Rubber Product Manufacturing Base pay range

$135,000.00/yr - $150,000.00/yr Additional compensation types

Annual Bonus

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