Operations Manager

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Salary Range : $68,000.00 - $120,500.00 Overview : Division Administrator is a strategic partner to the Orthopaedics Division Chiefs and reporting to the Associate Director of the Department. The scope of the Division Administrator is as a resource to operationalize all programmatic and clinical needs of the Orthopaedic clinical divisions in partnership with a 2nd Division Administrator partner, together covering 9 specialty divisions (Trauma, Pediatric Ortho, MSK Oncology, Hand & Upper Extremity, Adult Hip & Knee Reconstruction, Physical Medicine & Rehabilitation, Sports, Foot & Ankle, and Spine, as well as several clinical programs (DME, Medications, & Casting) The split of specific divisions between the two Division Administrators to be determined. The responsibility of the Division Administrator is to ensure all clinical, business, & academic operations within their Divisions, are exceptionally and seamlessly managed. This position is HYBRID. 3 days/week onsite; Wednesday is a required all staff day onsite. The first 90 days will be onsite 5 days/week for training. Required Skills And Abilities : Proven ability to manage and mentor staff, particularly in a high level of ethics and integrity in professional matters and sensitivity for confidentiality. Previous management experience having "direct reports" is required. Demonstrated experience with provider scheduling template builds. Proven ability, excellent communication skills, ability to interact positively and effectively with all levels, capable of operating autonomously with minimal direction. Preferred Skills And Abilities : EPIC (template building, patient scheduling & lookup). QGenda experience. Visio (workflow documentation). Management experience in a healthcare environment. Principal Responsibilities : Administrative Services Manager: Provides efficient and effective delivery and integration of all administrative services (academic, financial, research and/or clinical) for which (s)he is accountable. Financial Analyst and Manager: Partners with the LA to build financial plans for the unit. Risk Manager: Implements and maintains strong internal controls in areas of assigned responsibility to provide reasonable assurance of effective and appropriate resource use, accurate financial information, and adherence to contractual obligations and agreements, policies, procedures, and external regulatory requirements. University Citizen: Connects the unit and University through communication, alignment of priorities, implementation of initiatives, and active engagement in University administrative priorities. Talent Manager and Developer: Utilizes effective practices for attracting, retaining, and developing high quality Business Office talent and other unit non-faculty personnel as assigned. Strategic Resource: Partners with the LA (and, when appropriate, with the Dean/Director/Chair) to shape the unit's administrative and operational priorities and support strategic planning process. Yale University is an Equal Opportunity Employer. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives.

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