Burlington Stores, Inc.
Customer Service Lead
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast‑paced environment, join Our Burlington team as a
Customer Service Lead .
Overview As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day‑to‑day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly, and professional customer service at all times. You’ll lead by example, approaching your work with Our Burlington philosophy and our company core values in mind. You’ll ensure a customer‑first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities
Model company core values, Our Burlington philosophy, and appropriate back‑of‑house standards and execution strategies for the rest of the receiving team.
Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer‑first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
Coordinate meal and break periods and monitor schedule adherence.
Requirements Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Benefits You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to four hours of paid time off annually after one year of service, up to eight paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and we provide a variety of training and development opportunities so our associates can grow with us.
Compensation Base Pay:
$12.50 per hour
Location 00345 - N El Paso
Posting Number P1-1076206-3
Address 6020 N Mesa Street, Suite A
Zip Code 79912
Position Type Regular Part‑Time
Career Site Category Store Associate
Position Category Retail Store
EEO Statement Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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Customer Service Lead .
Overview As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day‑to‑day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly, and professional customer service at all times. You’ll lead by example, approaching your work with Our Burlington philosophy and our company core values in mind. You’ll ensure a customer‑first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities
Model company core values, Our Burlington philosophy, and appropriate back‑of‑house standards and execution strategies for the rest of the receiving team.
Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer‑first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
Coordinate meal and break periods and monitor schedule adherence.
Requirements Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Benefits You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to four hours of paid time off annually after one year of service, up to eight paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and we provide a variety of training and development opportunities so our associates can grow with us.
Compensation Base Pay:
$12.50 per hour
Location 00345 - N El Paso
Posting Number P1-1076206-3
Address 6020 N Mesa Street, Suite A
Zip Code 79912
Position Type Regular Part‑Time
Career Site Category Store Associate
Position Category Retail Store
EEO Statement Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
#J-18808-Ljbffr