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Burlington Stores, Inc.

Customer Service Lead - Part-Time

Burlington Stores, Inc., Abilene, Texas, us, 79608

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Customer Service Lead - Part-Time

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Burlington Stores, Inc.

Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead by example, aligning with Our Burlington philosophy and company core values. You’ll ensure a customer-first focus, friendliness, speed of checkout, and customer service are top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.

Responsibilities

Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.

Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience with high professionalism.

Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.

Coordinate meal and break periods and monitor schedule adherence.

Qualifications

Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required.

Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, and the ability to stand and walk for extended periods of time.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package including medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay:

$12.50 per hour

Location

01033 - Abilene

Posting Number

P1-1076574-4

Address

3526 S Clack St

Zip Code

79606

Position Type

Regular Part-Time

Career Site Category

Store Associate

Position Category

Retail Store

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