Ski Butlers
Overview
Team Leader - In House at Ski Butlers Location: Park City, Utah Employment type: Seasonal, full-time roles available Pay: $21.50/hour base wage, plus tips Estimated Start Date: 11/3/2025 Requirements:
Expect weekend and holiday work. Valid Driver's License required. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required. Primary Responsibilities
Opening and closing the shop daily Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift Plan fittings, support calls and pickups for the current and upcoming shift Respond to customer phone calls, text messages, emails and voicemails in a timely manner Ensuring brand standards are being met daily (uniforms, vans, equipment, shop cleanliness, etc.) Setting up the next shift for success Upselling existing guests via phone calls/texts in pre-fitting communication Secondary Responsibilities
Sizing guests in the proper equipment for orders as they come into our system Schedule work assignments for the following shift Real-time feedback and coaching to meet Key Customer Requirements Assisting labor management during slow periods Taking reservations and issuing refunds Assist with fittings and support service operations as needed Qualifications
Valid Driver's License Weekend and holiday availability Hospitality experience preferred, not required Perks And Benefits
Free Alterra Mountain Company Employee pass: unlimited access to all AMC owned resorts Ability to upgrade to full Ikon Pass at heavily discounted rate Ability to ski everyday* Barring blackout dates at Deer Valley Access to 645+ industry discounted brands through Expertvoice Discounted access to Rossignol/Dynastar/Lange equipment 401K benefit and match for ALL staff members over 18 years old Location-specific, customer service-based bonuses (4 total in-season)
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Team Leader - In House at Ski Butlers Location: Park City, Utah Employment type: Seasonal, full-time roles available Pay: $21.50/hour base wage, plus tips Estimated Start Date: 11/3/2025 Requirements:
Expect weekend and holiday work. Valid Driver's License required. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required. Primary Responsibilities
Opening and closing the shop daily Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift Plan fittings, support calls and pickups for the current and upcoming shift Respond to customer phone calls, text messages, emails and voicemails in a timely manner Ensuring brand standards are being met daily (uniforms, vans, equipment, shop cleanliness, etc.) Setting up the next shift for success Upselling existing guests via phone calls/texts in pre-fitting communication Secondary Responsibilities
Sizing guests in the proper equipment for orders as they come into our system Schedule work assignments for the following shift Real-time feedback and coaching to meet Key Customer Requirements Assisting labor management during slow periods Taking reservations and issuing refunds Assist with fittings and support service operations as needed Qualifications
Valid Driver's License Weekend and holiday availability Hospitality experience preferred, not required Perks And Benefits
Free Alterra Mountain Company Employee pass: unlimited access to all AMC owned resorts Ability to upgrade to full Ikon Pass at heavily discounted rate Ability to ski everyday* Barring blackout dates at Deer Valley Access to 645+ industry discounted brands through Expertvoice Discounted access to Rossignol/Dynastar/Lange equipment 401K benefit and match for ALL staff members over 18 years old Location-specific, customer service-based bonuses (4 total in-season)
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