Schweitzer
Terms:
Seasonal, full-time roles available Pay:
$21.50/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Valid Driver's License required. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred but not required. About us: Ski Butlers was founded in 2004 to simplify equipment rentals and share our love for the mountains with customers, partners, and team members. We foster an extraordinary team culture centered on collaboration, accountability, and fun. Our mission is to make ski vacations convenient by leveraging our passion, culture, and engaging work environment to create unique customer experiences. Ski Butlers is the global leader in ski and snowboard rental delivery, servicing over 40 resorts across North America and Europe. Our core values include: Service | Simple | Purposeful | Curious | Give Delivering exceptional service, being purposeful, keeping it simple, remaining curious, and giving back to our communities are the foundations of Ski Butlers. Our culture emphasizes being part of something bigger—contributing to climate initiatives, building lifelong friendships, and making vacations memorable. Working at Ski Butlers is a rewarding decision. Ski Butlers operates as a stand-alone business under Denver-based Alterra Mountain Company. About the role: Team leaders (shift managers) uphold Ski Butlers' customer service standards while managing daily operations. No two days are the same. Adaptability, expectation management, and leading by example are key qualities. As the face of Ski Butlers at our hotel service centers, team leaders ensure a seamless experience for hotel guests, from arrival to departure, including welcoming guests, storing equipment, collaborating with hotel staff, and providing a personal hospitality experience. Perks and Benefits: Free Alterra Mountain Company Employee pass: unlimited access to all AMC resorts, with options to upgrade to a discounted Ikon Pass, enabling skiing every day (barring blackout dates at Deer Valley). Access to 645+ industry-discounted brands via Expertvoice, discounted Rossignol/Dynastar/Lange equipment, 401K with match for staff over 18, and location-specific customer service bonuses (4 in-season). Primary Responsibilities: Opening and closing the shop daily Conducting pre- and post-shift team meetings to clarify expectations Planning fittings, support calls, and pickups for current and upcoming shifts Responding promptly to customer communications Maintaining brand standards (uniforms, vans, equipment, cleanliness) Preparing the next shift for success Upselling to guests via phone and text during pre-fitting communication Secondary Responsibilities: Sizing guests with proper equipment Scheduling work assignments for upcoming shifts Providing real-time feedback and coaching Assisting with labor management during slow periods Handling reservations and refunds Supporting fittings and service operations as needed
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Seasonal, full-time roles available Pay:
$21.50/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Valid Driver's License required. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred but not required. About us: Ski Butlers was founded in 2004 to simplify equipment rentals and share our love for the mountains with customers, partners, and team members. We foster an extraordinary team culture centered on collaboration, accountability, and fun. Our mission is to make ski vacations convenient by leveraging our passion, culture, and engaging work environment to create unique customer experiences. Ski Butlers is the global leader in ski and snowboard rental delivery, servicing over 40 resorts across North America and Europe. Our core values include: Service | Simple | Purposeful | Curious | Give Delivering exceptional service, being purposeful, keeping it simple, remaining curious, and giving back to our communities are the foundations of Ski Butlers. Our culture emphasizes being part of something bigger—contributing to climate initiatives, building lifelong friendships, and making vacations memorable. Working at Ski Butlers is a rewarding decision. Ski Butlers operates as a stand-alone business under Denver-based Alterra Mountain Company. About the role: Team leaders (shift managers) uphold Ski Butlers' customer service standards while managing daily operations. No two days are the same. Adaptability, expectation management, and leading by example are key qualities. As the face of Ski Butlers at our hotel service centers, team leaders ensure a seamless experience for hotel guests, from arrival to departure, including welcoming guests, storing equipment, collaborating with hotel staff, and providing a personal hospitality experience. Perks and Benefits: Free Alterra Mountain Company Employee pass: unlimited access to all AMC resorts, with options to upgrade to a discounted Ikon Pass, enabling skiing every day (barring blackout dates at Deer Valley). Access to 645+ industry-discounted brands via Expertvoice, discounted Rossignol/Dynastar/Lange equipment, 401K with match for staff over 18, and location-specific customer service bonuses (4 in-season). Primary Responsibilities: Opening and closing the shop daily Conducting pre- and post-shift team meetings to clarify expectations Planning fittings, support calls, and pickups for current and upcoming shifts Responding promptly to customer communications Maintaining brand standards (uniforms, vans, equipment, cleanliness) Preparing the next shift for success Upselling to guests via phone and text during pre-fitting communication Secondary Responsibilities: Sizing guests with proper equipment Scheduling work assignments for upcoming shifts Providing real-time feedback and coaching Assisting with labor management during slow periods Handling reservations and refunds Supporting fittings and service operations as needed
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