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PayPal

Lead Product Manager - Customer Payments

PayPal, Austin, Texas, us, 78716

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Overview Lead Product Manager - Customer Payments

role at

PayPal . Venmo is seeking a Lead Product Manager to join the Pay with Venmo team, focusing on enhancing merchant integration capabilities and experience to enable best-in-class checkout experiences for consumers. Pay with Venmo allows Venmo users to transact with e-commerce merchants utilizing their Venmo balance and/or any linked financial instrument. You will be responsible for defining a product strategy and executing a prioritized roadmap aimed at enabling more merchants to accept Venmo quickly and easily, while also improving the product’s value proposition for merchants and consumers. We’re looking for a roll-up-the-sleeves product manager who can empathize with both merchant commerce partners and Venmo consumers; and can translate the needs of both into a comprehensive product roadmap. This role requires strong leadership skills, strategic thinking, technical and data acumen, and the ability to navigate ambiguity and drive alignment across multiple teams and stakeholders.

Essential Responsibilities

Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.

Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.

Controls for the customer experience and customer needs in product requirements and as an input to decision making.

Monitors metrics that inform the success of products including usability studies, research and market analysis.

Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.

Monitors product profitability measures, including budget.

Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.

Partners with content developers, data scientists, product designers and user experience researchers.

Qualifications

Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

8+ years of related experience with software or technology product management -- preferable in e-commerce, payments or financial services.

Experience building a product roadmap and working with cross-functional stakeholders to deliver measurable impact.

Analyze, quantify, and articulate trade-offs of what you are building.

Familiarity with Fintech products and concepts.

Strong verbal communication and presentation skills to senior leaders and stakeholders.

Deep attention to detail; desire to collaborate on new processes for efficiency.

Demonstrated ability to work independently and still hit core responsibilities and key deadlines.

Know how to collaborate and tactically work with senior leaders that are stakeholders on your projects and ability to quickly build consensus.

Experience with qualitative and quantitative user testing.

Compensation and Benefits PayPal is committed to fair and equitable compensation practices. Actual compensation is based on factors including location, skills and experience. The total compensation for this role may include an annual performance bonus (or other incentive compensation, as applicable), equity, and health benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$152,500

to

$262,350 .

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. If you encounter any such request, it may be a scam. For more information, visit https://careers.pypl.com/contact-us.

Work Model and Diversity For the majority of employees, PayPal’s balanced hybrid work model offers 3 days in the office and 2 days at your chosen location. PayPal is committed to equal employment opportunity (EEO) for all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender identity or expression, sexual orientation, or other protected characteristics. PayPal provides reasonable accommodations for qualified individuals with disabilities. If you require assistance with the application process, contact paypalglobaltalentacquisition@paypal.com.

Belonging and How to Apply Belonging at PayPal means creating an environment where everyone can do their best work with a sense of purpose and belonging. We are proud of our diverse workforce and ongoing efforts to cultivate inclusivity. Please apply through our careers site to be considered.

REQ ID R0131173

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