Shiseido
Overview
Your Dreams, Our Future.
Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands including Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO, and prestige fragrance brands such as Issey Miyake, Narciso Rodriguez and Tory Burch. Shiseido Americas values diversity and inclusivity, with employees from a wide range of backgrounds and experiences. Headquartered in New York City, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. We focus on our people and foster a collaborative workplace culture that celebrates creativity, inclusivity, and diverse perspectives to drive success. Job Summary
As an integral part of S&OP, the objective of this role is to work closely with Shiseido International Affiliates for all company brands as it relates to end-to-end order management. This role collaborates with Supply/Forecasting and the Shiseido Distribution Center on order fulfillment and on-time shipment, and partners with key stakeholders on process improvement initiatives including development, testing, documentation, and implementation. Primary Duties & Responsibilities
You will be the main point of contact for Shiseido International Affiliates for respective brands/regions. You will support Intl Affiliates with orders, shipments, urgent needs for sales activities, and process improvements. You will validate and process monthly orders for Intl Affiliates and maintain monthly process adherence. You will identify order discrepancies and work with Supply/Demand Planning, Intl Affiliates, and other relevant teams to resolve them. You will collaborate with Supply/Demand Planning on Intl Affiliate needs, including allocations fulfillment and managing orders around stock constraints. You will maintain Intl Affiliates’ contact lists and distribute daily/weekly/monthly/ad hoc reports as required to Intl Affiliates and management. You will analyze sales and shipment fulfillment reports in relation to order management and KPIs. You will manage sell-in quantities for Limited Edition Launches and POSM; execute the 2x-year chargeback process. You will maintain orderly records, uphold best practices, and identify opportunities for process improvements and efficiency gains. You will partner with Transportation to prioritize shipping plans and ensure on-time shipments. You will partner with Supply/Demand on monthly demand review calls as needed to understand Intl Affiliate trends and answer order/shipment questions. You will partner with SAC Distribution Center to resolve inquiries and process discrepancy claims for Intl Affiliates. You will participate in cross-departmental meetings with Key Stakeholders to understand business priorities and provide related support as needed. You will partner with S&OP, ExOps, NPC/NPD, Transportation, and Quality to execute drop shipments from external shipping points directly to Intl Affiliates. You will partner with IT SAP to resolve tickets and technical errors. You will partner with Global Business Partners on transformation initiative processes including design, testing, support, and signoff as needed. Qualifications & Competencies
4-year college degree 2+ years’ experience in sales operations, allocations, supply chain or related function preferred You are a highly motivated, self-starting individual and strategic thinker You have strong analytical and problem-solving skills You have advanced knowledge of Excel You have knowledge of supply chain and operations You have strong interpersonal and communications skills (verbal and written) You have strong organizational skills with ability to manage multiple projects, prioritize, and meet deadlines You are comfortable with shifting priorities and rapid changes Proficiency in SAP is a plus What We Can Offer You
Medical, Dental, & Vision Insurance Life and Disability Insurance Paid Time Off Paid Volunteer Days Paid Company Holidays Paid Parental Leave 401K with 6% Company Match Talent Development & Learning Programs Internal & International Mobility Product Discounts & Annual Gratis Employee Led Affinity Groups Tution Reimbursement Salary $69,864 - $104,796/ year Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We may ask you to perform other duties needed to help drive our vision, fulfill our mission and uphold our values.
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Your Dreams, Our Future.
Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands including Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO, and prestige fragrance brands such as Issey Miyake, Narciso Rodriguez and Tory Burch. Shiseido Americas values diversity and inclusivity, with employees from a wide range of backgrounds and experiences. Headquartered in New York City, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. We focus on our people and foster a collaborative workplace culture that celebrates creativity, inclusivity, and diverse perspectives to drive success. Job Summary
As an integral part of S&OP, the objective of this role is to work closely with Shiseido International Affiliates for all company brands as it relates to end-to-end order management. This role collaborates with Supply/Forecasting and the Shiseido Distribution Center on order fulfillment and on-time shipment, and partners with key stakeholders on process improvement initiatives including development, testing, documentation, and implementation. Primary Duties & Responsibilities
You will be the main point of contact for Shiseido International Affiliates for respective brands/regions. You will support Intl Affiliates with orders, shipments, urgent needs for sales activities, and process improvements. You will validate and process monthly orders for Intl Affiliates and maintain monthly process adherence. You will identify order discrepancies and work with Supply/Demand Planning, Intl Affiliates, and other relevant teams to resolve them. You will collaborate with Supply/Demand Planning on Intl Affiliate needs, including allocations fulfillment and managing orders around stock constraints. You will maintain Intl Affiliates’ contact lists and distribute daily/weekly/monthly/ad hoc reports as required to Intl Affiliates and management. You will analyze sales and shipment fulfillment reports in relation to order management and KPIs. You will manage sell-in quantities for Limited Edition Launches and POSM; execute the 2x-year chargeback process. You will maintain orderly records, uphold best practices, and identify opportunities for process improvements and efficiency gains. You will partner with Transportation to prioritize shipping plans and ensure on-time shipments. You will partner with Supply/Demand on monthly demand review calls as needed to understand Intl Affiliate trends and answer order/shipment questions. You will partner with SAC Distribution Center to resolve inquiries and process discrepancy claims for Intl Affiliates. You will participate in cross-departmental meetings with Key Stakeholders to understand business priorities and provide related support as needed. You will partner with S&OP, ExOps, NPC/NPD, Transportation, and Quality to execute drop shipments from external shipping points directly to Intl Affiliates. You will partner with IT SAP to resolve tickets and technical errors. You will partner with Global Business Partners on transformation initiative processes including design, testing, support, and signoff as needed. Qualifications & Competencies
4-year college degree 2+ years’ experience in sales operations, allocations, supply chain or related function preferred You are a highly motivated, self-starting individual and strategic thinker You have strong analytical and problem-solving skills You have advanced knowledge of Excel You have knowledge of supply chain and operations You have strong interpersonal and communications skills (verbal and written) You have strong organizational skills with ability to manage multiple projects, prioritize, and meet deadlines You are comfortable with shifting priorities and rapid changes Proficiency in SAP is a plus What We Can Offer You
Medical, Dental, & Vision Insurance Life and Disability Insurance Paid Time Off Paid Volunteer Days Paid Company Holidays Paid Parental Leave 401K with 6% Company Match Talent Development & Learning Programs Internal & International Mobility Product Discounts & Annual Gratis Employee Led Affinity Groups Tution Reimbursement Salary $69,864 - $104,796/ year Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We may ask you to perform other duties needed to help drive our vision, fulfill our mission and uphold our values.
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