Pyramid Global Hospitality
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida.
Overview
The Hilton University of Florida Conference Center combines a host of upscale and market-leading attributes unparalleled in the Gainesville area. The hotel is newly renovated and features superior meeting space, award-winning dining, spacious guest rooms and exceptional hospitality presented in an upscale contemporary interior design and ambiance. About The Role
We are seeking a motivated and experienced Front Desk Supervisor to join our team at the Hilton University of Florida Conference Center Gainesville. As the leader of our Front Office team, you will play a vital role in ensuring exceptional guest service and a smooth operation. Responsibilities
Leadership and Communication: Provide clear and effective verbal and written communication to motivate and guide your team. Guest Service: Greet guests warmly and professionally, making them feel welcome and valued. Handle the registration process efficiently and accurately, utilizing the hotel's computer system. Financial Management: Handle cash transactions accurately and balance the assigned house bank. Accept and process various forms of payment, including vouchers, traveler's checks, and foreign currency. Administrative Duties: Answer the phone in a friendly and professional manner. Input and retrieve messages for guests using the computer system. Manage guest mail, packages, and faxes. Qualifications
Minimum of 2 years of experience as a Front Desk Supervisor or in a similar customer service role. Proven ability to lead and motivate a team. Excellent communication, interpersonal, and problem-solving skills. Proficient in Microsoft Office Suite and hotel management software. Strong sense of responsibility and attention to detail. We offer a competitive salary and benefits package, including health insurance, paid time off, and career development. Pyramid Global Hospitality is an equal opportunity employer and welcomes applications from diverse candidates.
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The Hilton University of Florida Conference Center combines a host of upscale and market-leading attributes unparalleled in the Gainesville area. The hotel is newly renovated and features superior meeting space, award-winning dining, spacious guest rooms and exceptional hospitality presented in an upscale contemporary interior design and ambiance. About The Role
We are seeking a motivated and experienced Front Desk Supervisor to join our team at the Hilton University of Florida Conference Center Gainesville. As the leader of our Front Office team, you will play a vital role in ensuring exceptional guest service and a smooth operation. Responsibilities
Leadership and Communication: Provide clear and effective verbal and written communication to motivate and guide your team. Guest Service: Greet guests warmly and professionally, making them feel welcome and valued. Handle the registration process efficiently and accurately, utilizing the hotel's computer system. Financial Management: Handle cash transactions accurately and balance the assigned house bank. Accept and process various forms of payment, including vouchers, traveler's checks, and foreign currency. Administrative Duties: Answer the phone in a friendly and professional manner. Input and retrieve messages for guests using the computer system. Manage guest mail, packages, and faxes. Qualifications
Minimum of 2 years of experience as a Front Desk Supervisor or in a similar customer service role. Proven ability to lead and motivate a team. Excellent communication, interpersonal, and problem-solving skills. Proficient in Microsoft Office Suite and hotel management software. Strong sense of responsibility and attention to detail. We offer a competitive salary and benefits package, including health insurance, paid time off, and career development. Pyramid Global Hospitality is an equal opportunity employer and welcomes applications from diverse candidates.
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