Director of Payment Services

The Procurement and Payment Services (PPS) team serves The University of Texas at Austin as a trusted partner, providing integrated procure-to-payment support, and strategically addressing sourcing, contracting, revenue generating opportunities and payment needs, while safeguarding for the highest-level of qualified and varied supplier performance. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card Purpose: To lead the transformation of payment services by modernizing manual workflows into ERP-driven processes, fostering innovation, and driving operational excellence across the university’s financial operations including: Travel Services, Independent Contractor/Tax Services and Vendor Identification (VID). Responsibilities Champion the modernization of payment services, including the implementation of an ERP system and automation tools to streamline operations and improve process efficiency. Oversee payment systems and operations including voucher processing, direct deposits, and reconciliations. Collaborate with departments to resolve payment issues and improve workflows. Maintain University's vendor file. Perform post-payment audits. Supervise and mentor payment services staff, conduct performance reviews, and support professional development. Facilitate KPIs, dashboards, and reporting for payment operations. Ensure compliance with state and federal regulations, including Texas Government Code 403.016(c)(2). Develop and execute internal controls to safeguard assets and ensure financial accuracy. Support various audits by internal and external agencies. Complete Open Records Requests related to payment services. Support system implementation and enhancement projects across DEFINE, Concur, and related platforms. Continuously improve outreach and customer services providing compliance and process training to PPS and campus personnel. Execute special projects assigned by the AVP, including policy updates and process documentation. Required Qualifications Bachelor's degree and eight years of experience with accounting and complex administrative functions. Five years of progressively responsible experience with accounts payable, travel programs, taxable payments for 1099/1042S reporting, and supplier management. Strong interpersonal and communication skills. Demonstrated excellent written, oral, and presentation skills and professional demeanor. Ability to collaborate effectively with cross-functional teams. Ability to work independently with little supervision. Strong analytical skills and expert level using Excel. Personnel management or supervisory experience. Ability to problem-solve and research financial inquiries. Must be able to work as part of a larger team in a fast-paced environment with constant deadlines. Ability to manage long term projects. Excellent customer service skills and ability to act as a facilitator. Experience interpreting policy and implementing procedures. Preferred Qualifications Bachelor's degree in accounting, finance, or business. A minimum of 8 years of budgeting, financial, and reporting skills. Demonstrated success in relationship management and supervision. Demonstrated ability to effectively plan on both a tactical and strategic level. Experience in an accounting/budgeting function within a higher education institution or state agency. Knowledge of University's electronic accounting documents and accounting policies/procedures. Knowledge of HR/payroll transactions, costing allocations, and process workflows. Demonstrated knowledge with DEFINE, FRMS, and JAGGAER as well as commonly used business applications at the University of Texas at Austin (Workday, COGNOS, MS Power BI, Smartsheets). Salary Range: $150,000 + depending on qualifications Working Conditions: Standard office, Hybrid work available The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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