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Field Service Engineer II (Electron Microscopy) (REMOTE - SLC)

Jobs via Dice, Salt Lake City, Utah, United States

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Field Service Engineer II (Electron Microscopy) (REMOTE - SLC)

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Environmental Conditions Able to lift 40 lbs. without assistance. Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair, etc. allowed. Some PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs, etc.).

Work Schedule Standard (Mon-Fri)

Job Description When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of over $40 billion and the largest R&D investment in the industry, we provide our people with the resources and opportunities to make significant contributions to the world.

The Materials and Structural Analysis (MSD) Electron Microscopy (EM) division designs, manufactures, and supports high-performance microscopy solutions that provide images and answers at micro-, nano-, and picometer scales. As a Field Service Engineer, you will provide technical support and assistance, ensuring the efficient performance of equipment such as Metrios 6 (S)TEM, Helios 5 DualBeam, etc., working directly with customers to address their needs and ensure satisfaction.

Key Responsibilities

Manage and complete complex service tasks independently.

Ensure compliance with safety and regulatory standards.

Generate accurate and detailed service reports.

Provide technical expertise and recommendations.

Collaborate with clients to understand their needs and tailor solutions.

Support technical training for Field Service Engineer I.

Participate in work schedule creation with colleagues and management.

Provide sales leads and feedback to support teams.

Territory

Up to 50% travel within Salt Lake City area and domestically.

Minimum Education

Bachelor's degree or higher in mechatronics, electronics/engineering, or equivalent.

Minimum Experience

2+ years in a related field.

Knowledge, Skills, Abilities

Analytical troubleshooting and problem-solving skills.

Interest in technology and IT trends.

Knowledge of electron microscopes is an advantage.

Physical Requirements / Work Environment

Excellent hand-eye coordination and manual dexterity.

Benefits Competitive pay, annual bonus, healthcare, and employee benefits. We foster an innovative, forward-thinking culture emphasizing integrity, involvement, and innovation.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Software Development

Note: The job posting appears current; no indication of expiration.

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