Rock County
3d Shift - 0.8 Human Services Professional I - Crisis
Rock County, Janesville, Wisconsin, United States, 53546
Overview
Hours of Work: Week 1: Sun, Wed, Thurs, Fri; Week 2: Tue, Wed, Thurs, Sat; Hours 11pm-7:30am Provides person-centered behavioral health assessment, care, resources and education to clients in need of crisis services. Provides support for emergency rooms, law enforcement and other community agencies. Provides treatment planning, short term treatment, and linkage to ongoing care for clients across the lifespan; pursue the least restrictive disposition that will meet the determined safety needs of clients. Prioritize needs of the community and demands on the crisis unit. Review and oversee development and implementation of safety plans. Documents care provided. Collaborates with internal and external colleagues. Participates in clinical and administrative meetings. Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and “Commitment to My Co-Workers.” Rock County participates in the Public Service Loan Forgiveness program. Human Services will provide clinical supervision towards licensure for this position when staff have an APSW or LPC-IT, dependent on approval by the Department of Safety and Professional Services. Human Service Professionals working in the Crisis Unit between the hours of 7:00 pm -7:00 am, Monday through Thursday or between 7:00 pm Friday and 7:00 am Monday will be paid a night/weekend differential of $2.65 per hour for each night or weekend hour worked. Responsibilities
Provide mobile person-centered behavioral health care services for clients experiencing, or at risk of, a mental health or substance use disorder crisis. Provide support and resources to crisis line callers. Assess clients in crisis to determine least restrictive disposition that will assure client safety; may include safety planning, voluntary admission to an inpatient or stabilization facility, or involuntary admission to an inpatient facility. Coordinate admissions to the appropriate receiving facility. Coordinate medical clearance if required with police, referring facility, and hospital ER staff. Develop person centered safety plans, crisis response plans and crisis plans, when clinically indicated. Coordinate client care and linkage to ongoing behavioral health services as assigned. Facilitate detox facility admissions for individuals under 51.45; and provide post-discharge risk-needs assessments for clients discharging from a detox facility. Provide behavioral health risk assessment at the Rock County Jail and Youth Services Center. Quality/Compliance
Ensure program and medical record compliance Follow all departmental as well as divisional policies and procedures Document client care in accordance with policies, procedures, and regulatory guidelines Other duties
Participates in staff meeting and other agency activities as required Will perform other duties as assigned Knowledge, Skills and Abilities
Professional expertise in the following areas preferred. Training and ongoing professional development will be provided. Knowledge of the principles and practices of behavioral health care and co-occurring disorders, including assessment of risk and safety planning. Knowledge and application of best practices in cultural competency, person centered care, and Trauma Informed Care. Knowledge of laws, regulations, and practices pertaining to federal and state human service programs, specifically chapters 34, 51,75, 92, 94. Knowledge of human service and community resources and how to effectively utilize them. Knowledge of Medicaid, Medicare, HMO\'s, Managed Care organizations, and public assistance programs. Knowledge of psychotropic medications, their main effects, side effects, and abuse potential. Knowledge of psycho-social rehabilitation services Ability to plan and organize work effectively. Ability to take initiative, plan and organize work independently. Ability to manage one\'s time and emotions in a fast paced often high pressure environment. Ability to maintain accurate, current records, and prepare clear and concise reports from them. Ability to establish and maintain effective working relationships within the agency and community. Ability to understand and carry out verbal and written instructions. Education
Graduation from an accredited college or university with a Bachelors degree in social work or related field required, masters preferred. Ability to work flexible hours, including weekends and evenings. Must possess and maintain a current unrestricted (not due to corrective lenses) driver\'s license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27. Physical elements
Ability to stand, walk and sit. Physical movement occurs a majority of the day. Ability to enter client homes without assistance, including the ability to navigate stairs. Participate in disaster evacuations and fire drills when circumstances warrant. Maintain safety procedures. Lifting and carrying up to 25lbs. on occasion. Equipment use
Ability to use a computer and keyboard. Must become efficient at using computerized documentation within 3 months of hire including the use of Microsoft Office products, an electronic medical record system, and other web based systems. Ability to use a copy and fax machine as well as a cellphone. Working conditions
Able to work in multiple locations including the office, consumer\'s homes, and a variety of community locations. Inside and outside work with exposure to weather conditions. Potential for contact with unpredictable and aggressive persons. Potential for interactions with animals including but not limited to household pets. Exposure to challenging and unpredictable environments.
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Hours of Work: Week 1: Sun, Wed, Thurs, Fri; Week 2: Tue, Wed, Thurs, Sat; Hours 11pm-7:30am Provides person-centered behavioral health assessment, care, resources and education to clients in need of crisis services. Provides support for emergency rooms, law enforcement and other community agencies. Provides treatment planning, short term treatment, and linkage to ongoing care for clients across the lifespan; pursue the least restrictive disposition that will meet the determined safety needs of clients. Prioritize needs of the community and demands on the crisis unit. Review and oversee development and implementation of safety plans. Documents care provided. Collaborates with internal and external colleagues. Participates in clinical and administrative meetings. Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and “Commitment to My Co-Workers.” Rock County participates in the Public Service Loan Forgiveness program. Human Services will provide clinical supervision towards licensure for this position when staff have an APSW or LPC-IT, dependent on approval by the Department of Safety and Professional Services. Human Service Professionals working in the Crisis Unit between the hours of 7:00 pm -7:00 am, Monday through Thursday or between 7:00 pm Friday and 7:00 am Monday will be paid a night/weekend differential of $2.65 per hour for each night or weekend hour worked. Responsibilities
Provide mobile person-centered behavioral health care services for clients experiencing, or at risk of, a mental health or substance use disorder crisis. Provide support and resources to crisis line callers. Assess clients in crisis to determine least restrictive disposition that will assure client safety; may include safety planning, voluntary admission to an inpatient or stabilization facility, or involuntary admission to an inpatient facility. Coordinate admissions to the appropriate receiving facility. Coordinate medical clearance if required with police, referring facility, and hospital ER staff. Develop person centered safety plans, crisis response plans and crisis plans, when clinically indicated. Coordinate client care and linkage to ongoing behavioral health services as assigned. Facilitate detox facility admissions for individuals under 51.45; and provide post-discharge risk-needs assessments for clients discharging from a detox facility. Provide behavioral health risk assessment at the Rock County Jail and Youth Services Center. Quality/Compliance
Ensure program and medical record compliance Follow all departmental as well as divisional policies and procedures Document client care in accordance with policies, procedures, and regulatory guidelines Other duties
Participates in staff meeting and other agency activities as required Will perform other duties as assigned Knowledge, Skills and Abilities
Professional expertise in the following areas preferred. Training and ongoing professional development will be provided. Knowledge of the principles and practices of behavioral health care and co-occurring disorders, including assessment of risk and safety planning. Knowledge and application of best practices in cultural competency, person centered care, and Trauma Informed Care. Knowledge of laws, regulations, and practices pertaining to federal and state human service programs, specifically chapters 34, 51,75, 92, 94. Knowledge of human service and community resources and how to effectively utilize them. Knowledge of Medicaid, Medicare, HMO\'s, Managed Care organizations, and public assistance programs. Knowledge of psychotropic medications, their main effects, side effects, and abuse potential. Knowledge of psycho-social rehabilitation services Ability to plan and organize work effectively. Ability to take initiative, plan and organize work independently. Ability to manage one\'s time and emotions in a fast paced often high pressure environment. Ability to maintain accurate, current records, and prepare clear and concise reports from them. Ability to establish and maintain effective working relationships within the agency and community. Ability to understand and carry out verbal and written instructions. Education
Graduation from an accredited college or university with a Bachelors degree in social work or related field required, masters preferred. Ability to work flexible hours, including weekends and evenings. Must possess and maintain a current unrestricted (not due to corrective lenses) driver\'s license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27. Physical elements
Ability to stand, walk and sit. Physical movement occurs a majority of the day. Ability to enter client homes without assistance, including the ability to navigate stairs. Participate in disaster evacuations and fire drills when circumstances warrant. Maintain safety procedures. Lifting and carrying up to 25lbs. on occasion. Equipment use
Ability to use a computer and keyboard. Must become efficient at using computerized documentation within 3 months of hire including the use of Microsoft Office products, an electronic medical record system, and other web based systems. Ability to use a copy and fax machine as well as a cellphone. Working conditions
Able to work in multiple locations including the office, consumer\'s homes, and a variety of community locations. Inside and outside work with exposure to weather conditions. Potential for contact with unpredictable and aggressive persons. Potential for interactions with animals including but not limited to household pets. Exposure to challenging and unpredictable environments.
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