Community Health Center
Patient Services Associate - Child Guidance Center, Stamford- Full Time - Biling
Community Health Center, Stamford, Connecticut, United States, 06925
Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Spanish) - $21.00/hr
Join to apply for the
Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Spanish) - $21.00/hr
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Community Health Center Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Spanish) - $21.00/hr
4 weeks ago Be among the first 25 applicants Join to apply for the
Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Spanish) - $21.00/hr
role at
Community Health Center Get AI-powered advice on this job and more exclusive features. Job Description Summary
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built. Job Description Summary
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
Job Description
The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency’s commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.
Role And Responsibilities
Patient experience:
Provide exceptional customer service to all patients, visitors and callers Oversee the safe, efficient, and comfortable atmosphere of the reception area Greet patients and other visitors to the agency and assist them as appropriate Review schedules daily to ensure accuracy and fill appointment opportunities Schedule and reschedule appointments in accordance with CHC scheduling guidelines Collect, verify, update and document patient demographics, insurance information and forms Reconcile patient visits daily
Insurance
Verify active insurance coverage and status and update information as necessary Collect patient payments, balances and copays Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date Complete end of day reporting and ensure records balance
Phones
Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols
Hipaa
Consistently ensure and maintain patient confidentiality
Other
Escalate concerns to site leads/Operations Manager and offer suggestions for improvement Supports manager in monitoring inventory of supplies for the office Meet and exceed assigned individual and departmental goals Other duties and projects as assigned
Qualifications
Associates degree, medical office or medical assistant degree required Bilingual skills, Spanish speaking, Required Exceptional customer service skills Excellent Verbal and written communication skills Proven ability to multi task Problem Solving and critical thinking skills Excellent organizational skills Healthcare experience in Medical, Dental, or Behavioral Health preferred Experience with Microsoft Power Point, Excel, Word, preferred
Physical Requirements/Work Environment
Hours will vary; our schedules range Monday-Friday from 7am-7pm and Saturdays Minimal physical effort. Must be able to operate computer and telephone continuously Regular regional travel as necessary
Community Health Center Company Benefits For Full-Time Employees
For Health & Wellness Medical plans with Health Spending and Flexible Spending Accounts Health Reimbursement Arrangement Accounts Dental and Vision Plans Wellness Incentive Program Life and Disability Insurance Voluntary Life, Accident, Critical Illness, Auto, Identity Theft, Pet and Homeowner’s Insurance, Legal Services. For Financial Success 403(b) plan with a discretionary company match after 1 year of employment. For Great Work Life Balance: Paid time off Paid Parental Leave Paid holidays Employee Assistance Programs For Professional and Educational Advancement Tuition Reimbursement
Please note- some of these benefits do not apply to part-time, temporary, or per-diem roles.
Organization Information
Location:
CGC - Child Guidance Center of Southern CT - Shippan Ave
City
Stamford
State
Connecticut
Time Type
Full time Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Community Health Center by 2x Sign in to set job alerts for “Patient Services Specialist” roles.
Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Spani
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Melville, NY $34,820.00-$51,950.00 2 months ago Associate Patient Access Services Representative (Working in Putnum County)
Manhasset, NY $34,820.00-$51,950.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Spanish) - $21.00/hr
role at
Community Health Center Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Spanish) - $21.00/hr
4 weeks ago Be among the first 25 applicants Join to apply for the
Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Spanish) - $21.00/hr
role at
Community Health Center Get AI-powered advice on this job and more exclusive features. Job Description Summary
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built. Job Description Summary
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
Job Description
The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency’s commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.
Role And Responsibilities
Patient experience:
Provide exceptional customer service to all patients, visitors and callers Oversee the safe, efficient, and comfortable atmosphere of the reception area Greet patients and other visitors to the agency and assist them as appropriate Review schedules daily to ensure accuracy and fill appointment opportunities Schedule and reschedule appointments in accordance with CHC scheduling guidelines Collect, verify, update and document patient demographics, insurance information and forms Reconcile patient visits daily
Insurance
Verify active insurance coverage and status and update information as necessary Collect patient payments, balances and copays Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date Complete end of day reporting and ensure records balance
Phones
Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols
Hipaa
Consistently ensure and maintain patient confidentiality
Other
Escalate concerns to site leads/Operations Manager and offer suggestions for improvement Supports manager in monitoring inventory of supplies for the office Meet and exceed assigned individual and departmental goals Other duties and projects as assigned
Qualifications
Associates degree, medical office or medical assistant degree required Bilingual skills, Spanish speaking, Required Exceptional customer service skills Excellent Verbal and written communication skills Proven ability to multi task Problem Solving and critical thinking skills Excellent organizational skills Healthcare experience in Medical, Dental, or Behavioral Health preferred Experience with Microsoft Power Point, Excel, Word, preferred
Physical Requirements/Work Environment
Hours will vary; our schedules range Monday-Friday from 7am-7pm and Saturdays Minimal physical effort. Must be able to operate computer and telephone continuously Regular regional travel as necessary
Community Health Center Company Benefits For Full-Time Employees
For Health & Wellness Medical plans with Health Spending and Flexible Spending Accounts Health Reimbursement Arrangement Accounts Dental and Vision Plans Wellness Incentive Program Life and Disability Insurance Voluntary Life, Accident, Critical Illness, Auto, Identity Theft, Pet and Homeowner’s Insurance, Legal Services. For Financial Success 403(b) plan with a discretionary company match after 1 year of employment. For Great Work Life Balance: Paid time off Paid Parental Leave Paid holidays Employee Assistance Programs For Professional and Educational Advancement Tuition Reimbursement
Please note- some of these benefits do not apply to part-time, temporary, or per-diem roles.
Organization Information
Location:
CGC - Child Guidance Center of Southern CT - Shippan Ave
City
Stamford
State
Connecticut
Time Type
Full time Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Community Health Center by 2x Sign in to set job alerts for “Patient Services Specialist” roles.
Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Spani
White Plains, NY $30.00-$75.00 1 month ago Patient Service Representative - Authorizations, Greenlawn, Long Island, Full Time, Days, Offsite
Associate Patient Access Services Representative (Working in Northern Duchess)
Manhasset, NY $34,820.00-$51,950.00 2 weeks ago Patient Service Representative - Internal Medicine, Greenlawn, Long Island, New York, Full Time, Days, Offsite
Mount Kisco, NY $39,290.00-$59,800.00 20 hours ago Patient Service Representative- Pediatrics, Greenlawn, Long Island, New York, Full time, Days, Offsite
Patient Service Representative - Registration, Greenlawn, Long Island, Full Time, Days, Offsite
Patient Services Representative - Cardiology, Greenlawn, Long Island, Full Time, Days, Offsite
Medical Practice Patient Representative (Office Assistant)- NHMP Norwalk Primary Care -Norwalk, CT
Associate Patient Access Services Representative
Melville, NY $34,820.00-$51,950.00 2 months ago Associate Patient Access Services Representative (Working in Putnum County)
Manhasset, NY $34,820.00-$51,950.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr