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Johnson & Johnson MedTech

Sales Associate - Kansas City - Johnson & Johnson MedTech, Orthopaedics

Johnson & Johnson MedTech, Kansas City, Missouri, United States, 64101

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Sales Associate – Kansas City – Johnson & Johnson MedTech, Orthopaedics Location: Kansas City, Missouri, United States

Job Function: MedTech Sales

Job Sub Function: Clinical Sales – Surgeons (Commission)

Job Category: Professional

We are seeking a dedicated Sales Associate to be in Kansas City. Our Orthopaedics team helps keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order. Sales Associates support sales objectives, cover cases, and maintain and manage surgeon and account relationships within a geographic territory.

Key Responsibilities

Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.

Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.

Support customers by attending surgeries, assuring that the proper equipment is available and performing, including optimization of trays; provide operating room and sterile processing department consultation.

Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.

Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve solutions and service levels. Prepare sales reports and documents as required.

Maintain, track, and effectively deploy equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes services and offerings meet highest quality standards.

Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.

Education & Experience

Bachelor’s Degree or

Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or

Minimum of 4 years of professional and/or related experience or

Recently transitioned from Active Military Duty

Other

The ability to work in a lab/operating room environment.

A valid driver’s license issued in the United States

The ability to travel which may include weekend and/or overnight travel.

Residence in or willingness to relocate to the posted territory.

Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.

A qualified candidate will be efficient, organized, self-motivated, positive and pro-active

Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Here’s What You Can Expect

Application review: We’ll carefully review your CV to see how your skills and experience align with the role.

Getting to know you: If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.

Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.

Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.

Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via

https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

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