Videojet Technologies
Field Service Engineer - Cleveland/Akron, OH (Company Vehicle)
Videojet Technologies, Cleveland, Ohio, us, 44101
Field Service Engineer – Cleveland/Akron, OH (Company Vehicle)
As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you. This role requires building strong, trusted relationships with customers and providing expert guidance to address their needs.
Responsibilities
Maintain and support customer equipment, including installation, diagnostics, and troubleshooting of Videojet devices at customer sites.
Provide ongoing care and support for customer equipment.
Install products and solutions at customer locations and diagnose and resolve challenges and problems.
Become a trusted advisor and partner for customers, developing excellent relationships.
Extend Videojet’s footprint in the market by promoting service agreements and newer technology.
Travel daily from Cleveland or Akron within a 2‑hour radius across the assigned territory; travel to Wood Dale for training as needed.
Qualifications
At least 3 years of field service experience and/or customer‑facing roles.
Ability to travel extensively between northern Ohio and northeast Indiana, including occasional overnight travel; initial training requires consecutive weeks in Wood Dale.
A valid driver’s license and a clean driving record.
Experience in repairing, troubleshooting, and diagnosing various types of equipment; electronic and electrical skills preferred.
Basic computer/technical skills (email, software, phone apps, Microsoft Word).
Benefits
Company vehicle (personal use allowed).
Annual bonus.
Company cellphone and credit card.
Medical, dental, vision, and more benefits starting day 1, no waiting period.
Training and development opportunities.
Flexibility, autonomy, and freedom to manage schedule.
401(k) savings plan with company match.
Tuition reimbursement from day 1.
Employee referral program.
Paid parental leave.
Well‑being program with rewards.
Employee assistance program (legal, financial, counseling resources).
Compensation Hourly rate: $28.00 – $30.00 USD per hour. Eligible for bonus pay.
EEO and Accessibility Veralto Corporation and all Veralto Companies are committed to equal opportunity. We value diversity and the existence of similarities and differences, both visible and not. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Contact applyassistance@veralto.com to request accommodation.
The EEO posters are available
here .
#J-18808-Ljbffr
Responsibilities
Maintain and support customer equipment, including installation, diagnostics, and troubleshooting of Videojet devices at customer sites.
Provide ongoing care and support for customer equipment.
Install products and solutions at customer locations and diagnose and resolve challenges and problems.
Become a trusted advisor and partner for customers, developing excellent relationships.
Extend Videojet’s footprint in the market by promoting service agreements and newer technology.
Travel daily from Cleveland or Akron within a 2‑hour radius across the assigned territory; travel to Wood Dale for training as needed.
Qualifications
At least 3 years of field service experience and/or customer‑facing roles.
Ability to travel extensively between northern Ohio and northeast Indiana, including occasional overnight travel; initial training requires consecutive weeks in Wood Dale.
A valid driver’s license and a clean driving record.
Experience in repairing, troubleshooting, and diagnosing various types of equipment; electronic and electrical skills preferred.
Basic computer/technical skills (email, software, phone apps, Microsoft Word).
Benefits
Company vehicle (personal use allowed).
Annual bonus.
Company cellphone and credit card.
Medical, dental, vision, and more benefits starting day 1, no waiting period.
Training and development opportunities.
Flexibility, autonomy, and freedom to manage schedule.
401(k) savings plan with company match.
Tuition reimbursement from day 1.
Employee referral program.
Paid parental leave.
Well‑being program with rewards.
Employee assistance program (legal, financial, counseling resources).
Compensation Hourly rate: $28.00 – $30.00 USD per hour. Eligible for bonus pay.
EEO and Accessibility Veralto Corporation and all Veralto Companies are committed to equal opportunity. We value diversity and the existence of similarities and differences, both visible and not. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Contact applyassistance@veralto.com to request accommodation.
The EEO posters are available
here .
#J-18808-Ljbffr