ServiceMaster Restore®
Construction Project Manager
ServiceMaster Restore®, Riverside, California, United States, 92504
Position Overview
Construction Project Managers lead our production activities in the field, making decisions that impact the success of the assignment. They perform a variety of tasks, monitor and inspect tasks for commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities, prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps to resolution in person to customers, and supervise technicians assigned to the job. You will need not only your excellent technical skills, but you must also have the necessary customer service skills to work through difficult situations.
Benefits Company car Company parties Competitive salary Flexible schedule Free uniforms Paid time off Training & development
Additional Responsibilities You may assist the Estimator or be responsible for creating estimates in Xactimate, utilizing program guidelines and IICRC standards. Must have a basic construction background including understanding of building materials, flooring, and other materials affected by wind, water, fire, smoke, and other property damage causes. You will make a difference here by helping clients solve their needs and supporting company growth.
Job Responsibilities
Retrieves work orders, checks route for travel, ensures equipment and supplies are loaded on truck, and arrives at the work site Completes assigned jobs according to company processes, maintains quality control within each job budget May perform daily monitoring on active residential and/or commercial jobs and communicates with customers Maintains records of personnel and resources used on projects and communicates billable events May be responsible for creation of estimates in applicable software Inspects and scopes jobs onsite and works with Project Manager/Crew Chief/Lead Tech on scope of work Documents/reviews loss with clear and descriptive job photos and uploads into operating system/software May write mitigation and reconstruction estimates using Xactimate Communicates conversations and key information on the job using required software notes Estimates using carrier audit standards and manages the estimate based on client feedback Explains drying process and next steps to resolution to customers Interfaces with adjusters and customers in person, by phone, and virtually to resolve issues and answer questions about the loss May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary Prepares documentation and pictures to ensure reimbursement from insurance companies May train new technicians or key operational team members
Job Requirements
High school graduate or equivalent; college degree preferred Strong knowledge of insurance restoration and/or construction industry Valid Driver's License and satisfactory driving record Able to work independently or lead a team Professionalism, maturity, and customer service orientation Experience managing teams of 2 or more Experience with data entry on a tablet or mobile device Strong verbal and written communication skills Strong problem-solving and customer service skills Ability to prioritize activities and meet deadlines On-call availability required Must have construction experience Certifications preferred: ASD – Applied Structural Drying Technician FSRT – Fire & Smoke Restoration Technician OCT – Odor Control Technician WRT – Water Damage Restoration Technician
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or repositioning objects Stand and walk for extended periods; lifting, squatting, crawling and crouching required Express or exchange ideas with others and receive detailed information Wear and seal respirators in certain situations for safety Work indoors and outdoors with varying environmental conditions
Disclaimer
The statements describe the general nature and level of work performed by associates in this classification. They are not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to modify this description in the future. This description does not create an employment contract and employment remains at will. Responsibilities may be modified to accommodate individuals with disabilities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchise management. Inquiries about employment should be made directly to the franchise location, not to The ServiceMaster Company, LLC.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Consumer Services
Locations and compensation vary by posting. Examples observed: Pomona, CA; Colton, CA; Home Gardens, CA; Riverside County, CA; Irvine, CA; Orange, CA; Lake Forest, CA; Upland, CA.
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Construction Project Managers lead our production activities in the field, making decisions that impact the success of the assignment. They perform a variety of tasks, monitor and inspect tasks for commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities, prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps to resolution in person to customers, and supervise technicians assigned to the job. You will need not only your excellent technical skills, but you must also have the necessary customer service skills to work through difficult situations.
Benefits Company car Company parties Competitive salary Flexible schedule Free uniforms Paid time off Training & development
Additional Responsibilities You may assist the Estimator or be responsible for creating estimates in Xactimate, utilizing program guidelines and IICRC standards. Must have a basic construction background including understanding of building materials, flooring, and other materials affected by wind, water, fire, smoke, and other property damage causes. You will make a difference here by helping clients solve their needs and supporting company growth.
Job Responsibilities
Retrieves work orders, checks route for travel, ensures equipment and supplies are loaded on truck, and arrives at the work site Completes assigned jobs according to company processes, maintains quality control within each job budget May perform daily monitoring on active residential and/or commercial jobs and communicates with customers Maintains records of personnel and resources used on projects and communicates billable events May be responsible for creation of estimates in applicable software Inspects and scopes jobs onsite and works with Project Manager/Crew Chief/Lead Tech on scope of work Documents/reviews loss with clear and descriptive job photos and uploads into operating system/software May write mitigation and reconstruction estimates using Xactimate Communicates conversations and key information on the job using required software notes Estimates using carrier audit standards and manages the estimate based on client feedback Explains drying process and next steps to resolution to customers Interfaces with adjusters and customers in person, by phone, and virtually to resolve issues and answer questions about the loss May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary Prepares documentation and pictures to ensure reimbursement from insurance companies May train new technicians or key operational team members
Job Requirements
High school graduate or equivalent; college degree preferred Strong knowledge of insurance restoration and/or construction industry Valid Driver's License and satisfactory driving record Able to work independently or lead a team Professionalism, maturity, and customer service orientation Experience managing teams of 2 or more Experience with data entry on a tablet or mobile device Strong verbal and written communication skills Strong problem-solving and customer service skills Ability to prioritize activities and meet deadlines On-call availability required Must have construction experience Certifications preferred: ASD – Applied Structural Drying Technician FSRT – Fire & Smoke Restoration Technician OCT – Odor Control Technician WRT – Water Damage Restoration Technician
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or repositioning objects Stand and walk for extended periods; lifting, squatting, crawling and crouching required Express or exchange ideas with others and receive detailed information Wear and seal respirators in certain situations for safety Work indoors and outdoors with varying environmental conditions
Disclaimer
The statements describe the general nature and level of work performed by associates in this classification. They are not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to modify this description in the future. This description does not create an employment contract and employment remains at will. Responsibilities may be modified to accommodate individuals with disabilities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchise management. Inquiries about employment should be made directly to the franchise location, not to The ServiceMaster Company, LLC.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Consumer Services
Locations and compensation vary by posting. Examples observed: Pomona, CA; Colton, CA; Home Gardens, CA; Riverside County, CA; Irvine, CA; Orange, CA; Lake Forest, CA; Upland, CA.
#J-18808-Ljbffr