Zurich North America
Claims Team Manager, General Liability (Construction)
Zurich North America, Omaha, Nebraska, us, 68197
Overview
Join Our Team as a Team Manager – General Liability at Zurich North America. This role leads a team of technical Claims Professionals in commercial general liability claims, driving results, customer satisfaction, and professional growth. Location options: Addison, TX; Schaumburg, IL; Atlanta, GA; Gold River, CA; Maitland, FL; Omaha, NE; Overland Park, KS; or Parsippany, NJ. Responsibilities
Deliver Results: Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking. Elevate Customer Satisfaction: Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service. Drive Best Practices: Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards. Lead with Purpose: Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture. Optimize Operations: Monitor team resources, allocations, and expenditures to manage costs effectively. Inspire Growth: Provide coaching, feedback, and development opportunities to help your team reach their full potential. Collaborate for Success: Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings. Basic Qualifications
Juris Doctor with 5+ years of claims experience OR Bachelor’s Degree with 6+ years of claims experience OR High School Diploma or Equivalent with 8+ years of claims experience AND Strong customer service skills. Proficiency in Microsoft Office. Experience collaborating across teams. Knowledge of insurance legal statutes, claims handling, and regulatory environments. Ability to travel up to 20%. Preferred Qualifications
Experience managing commercial general liability claims. Expertise in construction-related claims. Leadership experience in claims or operations. Strong negotiation and analytical skills. Compensation & Benefits
Base pay range: $98,300.00/yr - $161,000.00/yr. Compensation is influenced by location, role, skill set, and experience. Short-term incentive bonus eligibility is 15%. Additional Information
Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Location(s): Parsippany, NJ; Addison, TX; Atlanta, GA; Gold River, CA; Maitland, FL; Omaha, NE; Overland Park, KS; Schaumburg, IL Equal Opportunity Employer: Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Note: This posting reflects compensation information available at the time of publishing and may be adjusted based on location and other factors.
#J-18808-Ljbffr
Join Our Team as a Team Manager – General Liability at Zurich North America. This role leads a team of technical Claims Professionals in commercial general liability claims, driving results, customer satisfaction, and professional growth. Location options: Addison, TX; Schaumburg, IL; Atlanta, GA; Gold River, CA; Maitland, FL; Omaha, NE; Overland Park, KS; or Parsippany, NJ. Responsibilities
Deliver Results: Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking. Elevate Customer Satisfaction: Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service. Drive Best Practices: Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards. Lead with Purpose: Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture. Optimize Operations: Monitor team resources, allocations, and expenditures to manage costs effectively. Inspire Growth: Provide coaching, feedback, and development opportunities to help your team reach their full potential. Collaborate for Success: Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings. Basic Qualifications
Juris Doctor with 5+ years of claims experience OR Bachelor’s Degree with 6+ years of claims experience OR High School Diploma or Equivalent with 8+ years of claims experience AND Strong customer service skills. Proficiency in Microsoft Office. Experience collaborating across teams. Knowledge of insurance legal statutes, claims handling, and regulatory environments. Ability to travel up to 20%. Preferred Qualifications
Experience managing commercial general liability claims. Expertise in construction-related claims. Leadership experience in claims or operations. Strong negotiation and analytical skills. Compensation & Benefits
Base pay range: $98,300.00/yr - $161,000.00/yr. Compensation is influenced by location, role, skill set, and experience. Short-term incentive bonus eligibility is 15%. Additional Information
Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Location(s): Parsippany, NJ; Addison, TX; Atlanta, GA; Gold River, CA; Maitland, FL; Omaha, NE; Overland Park, KS; Schaumburg, IL Equal Opportunity Employer: Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Note: This posting reflects compensation information available at the time of publishing and may be adjusted based on location and other factors.
#J-18808-Ljbffr