Zurich North America
Claims Team Manager, General Liability (Construction)
Zurich North America, Overland Park, Kansas, United States, 66213
Claims Team Manager, General Liability (Construction)
Join Our Team as a Team Manager – General Liability at Zurich North America! Are you ready to lead a dynamic team and make an impact in the world of commercial general liability claims? Zurich North America is seeking a Team Manager – General Liability to join our talented Claims team. This is an exciting opportunity to work in one of the following locations: Addison, TX; Schaumburg, IL; Atlanta, GA; Gold River, CA; Maitland, FL; Omaha, NE; Overland Park, KS; or Parsippany, NJ. In this role, you’ll take the lead in guiding a team of technical Claims Professionals, driving superior results, and fostering a culture of excellence. Your leadership will be key to ensuring operational efficiency, exceptional customer satisfaction, and the professional growth of your team members. Your Key Responsibilities: Deliver Results: Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking. Elevate Customer Satisfaction: Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service. Drive Best Practices: Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards. Lead with Purpose: Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture. Optimize Operations: Monitor team resources, allocations, and expenditures to manage costs effectively. Inspire Growth: Provide coaching, feedback, and development opportunities to help your team reach their full potential. Collaborate for Success: Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings. Basic Qualifications: Juris Doctor with 5+ years of claims experience OR Bachelor’s Degree with 6+ years of claims experience OR High School Diploma or Equivalent with 8+ years of claims experience AND Strong customer service skills. Proficiency in Microsoft Office. Experience collaborating across teams. Knowledge of insurance legal statutes, claims handling, and regulatory environments. Ability to travel up to 20%. Preferred Qualifications: Experience managing commercial general liability claims. Expertise in construction-related claims. Leadership experience in claims or operations. Strong negotiation and analytical skills. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Join Our Team as a Team Manager – General Liability at Zurich North America! Are you ready to lead a dynamic team and make an impact in the world of commercial general liability claims? Zurich North America is seeking a Team Manager – General Liability to join our talented Claims team. This is an exciting opportunity to work in one of the following locations: Addison, TX; Schaumburg, IL; Atlanta, GA; Gold River, CA; Maitland, FL; Omaha, NE; Overland Park, KS; or Parsippany, NJ. In this role, you’ll take the lead in guiding a team of technical Claims Professionals, driving superior results, and fostering a culture of excellence. Your leadership will be key to ensuring operational efficiency, exceptional customer satisfaction, and the professional growth of your team members. Your Key Responsibilities: Deliver Results: Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking. Elevate Customer Satisfaction: Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service. Drive Best Practices: Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards. Lead with Purpose: Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture. Optimize Operations: Monitor team resources, allocations, and expenditures to manage costs effectively. Inspire Growth: Provide coaching, feedback, and development opportunities to help your team reach their full potential. Collaborate for Success: Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings. Basic Qualifications: Juris Doctor with 5+ years of claims experience OR Bachelor’s Degree with 6+ years of claims experience OR High School Diploma or Equivalent with 8+ years of claims experience AND Strong customer service skills. Proficiency in Microsoft Office. Experience collaborating across teams. Knowledge of insurance legal statutes, claims handling, and regulatory environments. Ability to travel up to 20%. Preferred Qualifications: Experience managing commercial general liability claims. Expertise in construction-related claims. Leadership experience in claims or operations. Strong negotiation and analytical skills. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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