Sierra Nevada Corporation
Product Support Engineer III
Sierra Nevada Corporation, Augusta, Georgia, United States, 30910
Overview
Product Support Engineer III at Sierra Nevada Corporation. This role focuses on providing technical support and troubleshooting for product and system prototypes, assessing customer needs, and determining the most appropriate technical solutions for concept and prototype products and systems. Responsibilities include product installation, testing, error/defect detection and correction, and coordinating the appropriate corrective action with engineers and operators. Responsibilities
Provide technical support and troubleshooting for product and system prototypes. Assess customer needs and determine the most appropriate technical solution for concept and prototype products and systems. Perform product installation, testing, error/defect detection and correction. Coordinate corrective actions with engineers and operators to resolve issues. Qualifications
Must-haves: Active Top Secret/SCI Clearance with Counterintelligence (CI) polygraph. Bachelor’s degree in a relevant technical field (Engineering, Mathematics, Computer Science, or related) with typically 10+ years of relevant experience; higher-level degree may substitute for experience. Related experience, including military training, may be considered in lieu of required education. Experience in SIGINT, ELINT, COMINT, and RADAR, including signals analysis, collection, processing, exploitation, and dissemination of intelligence. Strong understanding of radar systems and experience in radar signal processing and simulation. Knowledge of ISR systems and subsystems; experience with RF laboratory equipment. Proficiency with SIGINT tools and software (e.g., EPED, TRAX, Cerberus, Rover, Merlin; GIS tools possible). Experience with Windows Server, Virtual Machines (VM), and Virtual Desktop Infrastructures (VDI). Strong written and oral communication skills; excellent analytical, problem-solving, and teamwork abilities. Ability to work collaboratively with stakeholders, including coordination and mission planning with forward-deployed elements. Preferred
Military experience is preferred, with specific MOS such as Army 35P, 35N, or 35T, or other service equivalents. Background in the Aerospace and Defense Industry, DoD, or US Military. Experience with Windows 11, Microsoft Office, Google Earth, Linux, Red Hat, Docker, and moving maps software. Ability to understand and interpret technical schematics, diagrams, blueprints, manuals, and publications. DoD 8140 compliant (or capability to obtain within 6 months). Working Conditions
Location: 116th MI Brigade, Fort Eisenhower, GA. Shift flexibility; position may require working any shift. On-site requirement: 100% on-site. Exposure to outdoor elements and to fumes, hazardous chemicals/materials, and loud noises. SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.
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Product Support Engineer III at Sierra Nevada Corporation. This role focuses on providing technical support and troubleshooting for product and system prototypes, assessing customer needs, and determining the most appropriate technical solutions for concept and prototype products and systems. Responsibilities include product installation, testing, error/defect detection and correction, and coordinating the appropriate corrective action with engineers and operators. Responsibilities
Provide technical support and troubleshooting for product and system prototypes. Assess customer needs and determine the most appropriate technical solution for concept and prototype products and systems. Perform product installation, testing, error/defect detection and correction. Coordinate corrective actions with engineers and operators to resolve issues. Qualifications
Must-haves: Active Top Secret/SCI Clearance with Counterintelligence (CI) polygraph. Bachelor’s degree in a relevant technical field (Engineering, Mathematics, Computer Science, or related) with typically 10+ years of relevant experience; higher-level degree may substitute for experience. Related experience, including military training, may be considered in lieu of required education. Experience in SIGINT, ELINT, COMINT, and RADAR, including signals analysis, collection, processing, exploitation, and dissemination of intelligence. Strong understanding of radar systems and experience in radar signal processing and simulation. Knowledge of ISR systems and subsystems; experience with RF laboratory equipment. Proficiency with SIGINT tools and software (e.g., EPED, TRAX, Cerberus, Rover, Merlin; GIS tools possible). Experience with Windows Server, Virtual Machines (VM), and Virtual Desktop Infrastructures (VDI). Strong written and oral communication skills; excellent analytical, problem-solving, and teamwork abilities. Ability to work collaboratively with stakeholders, including coordination and mission planning with forward-deployed elements. Preferred
Military experience is preferred, with specific MOS such as Army 35P, 35N, or 35T, or other service equivalents. Background in the Aerospace and Defense Industry, DoD, or US Military. Experience with Windows 11, Microsoft Office, Google Earth, Linux, Red Hat, Docker, and moving maps software. Ability to understand and interpret technical schematics, diagrams, blueprints, manuals, and publications. DoD 8140 compliant (or capability to obtain within 6 months). Working Conditions
Location: 116th MI Brigade, Fort Eisenhower, GA. Shift flexibility; position may require working any shift. On-site requirement: 100% on-site. Exposure to outdoor elements and to fumes, hazardous chemicals/materials, and loud noises. SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.
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