University of Miami
Clinical Business Operations Representative
Join to apply for the
Clinical Business Operations Representative
role at
University of Miami . The University of Miami UHealth Department of Urology has a full-time Clinical Business Operations Representative 1 position at Don Soffer Clinical Research Center in Miami. The incumbent facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The role includes general administrative functions such as answering calls, managing patient records, and assisting patients professionally to ensure adherence to service standards. Core Job Functions
Manage expectations around pre and post patient care. Review patient demographic and insurance information, referral numbers, and clinical records for completeness. Answer incoming calls, triage, respond to inquiries, and document messages. Greet visitors and callers, handle inquiries, and direct them appropriately. Collaborate with team members to ensure smooth practice operations. Provide coverage for colleagues as needed. Communicate effectively with physicians, managers, and staff. Maintain confidentiality and adhere to policies and procedures. Qualifications
Education: High School diploma or equivalent required. Experience: No previous experience required. Knowledge, Skills, and Abilities: Learning agility to adapt to procedures and priorities. Teamwork and collaborative skills. Proficiency in office software and technology. Strong communication skills. Additional Information
This is a full-time staff position with competitive salaries and benefits, including medical, dental, and tuition remission. The role supports South Florida's leading health system, serving diverse patient populations with a focus on research and education. The University of Miami is an Equal Opportunity Employer. Job Details
Status: Full time Type: Staff Pay Grade: H3 Seniority Level: Entry level Employment Type: Full-time Job Function: Sales and Business Development Industries: Higher Education
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Join to apply for the
Clinical Business Operations Representative
role at
University of Miami . The University of Miami UHealth Department of Urology has a full-time Clinical Business Operations Representative 1 position at Don Soffer Clinical Research Center in Miami. The incumbent facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The role includes general administrative functions such as answering calls, managing patient records, and assisting patients professionally to ensure adherence to service standards. Core Job Functions
Manage expectations around pre and post patient care. Review patient demographic and insurance information, referral numbers, and clinical records for completeness. Answer incoming calls, triage, respond to inquiries, and document messages. Greet visitors and callers, handle inquiries, and direct them appropriately. Collaborate with team members to ensure smooth practice operations. Provide coverage for colleagues as needed. Communicate effectively with physicians, managers, and staff. Maintain confidentiality and adhere to policies and procedures. Qualifications
Education: High School diploma or equivalent required. Experience: No previous experience required. Knowledge, Skills, and Abilities: Learning agility to adapt to procedures and priorities. Teamwork and collaborative skills. Proficiency in office software and technology. Strong communication skills. Additional Information
This is a full-time staff position with competitive salaries and benefits, including medical, dental, and tuition remission. The role supports South Florida's leading health system, serving diverse patient populations with a focus on research and education. The University of Miami is an Equal Opportunity Employer. Job Details
Status: Full time Type: Staff Pay Grade: H3 Seniority Level: Entry level Employment Type: Full-time Job Function: Sales and Business Development Industries: Higher Education
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