Oxy
Customer Supply Chain Service Representative (OxyChem)
Oxy, Dallas, Texas, United States, 75215
Customer Supply Chain Service Representative (OxyChem)
Oxy is an international energy company with assets primarily in the United States, the Middle East and North Africa. We are one of the largest oil and gas producers in the U.S., including a leading producer in the Permian and DJ basins, and offshore Gulf of Mexico. Our midstream and marketing segment provides flow assurance and maximizes the value of our oil and gas. Our chemical subsidiary OxyChem manufactures the building blocks for life-enhancing products. OxyChem is looking for an entry-level individual pursuing a degree in Supply Chain Management to fill the position of Customer Supply Chain Service Representative. Description: Responsible for representing OxyChem’s high standards of business conduct, creating an exceptional customer experience, and promoting a strong culture of safety excellence and environmental stewardship. Serve as a primary interface between OxyChem and corporate US and Canadian customers. Collaborate closely with OxyChem Sales Team and Supply Chain functions to onboard new customers and promote a strong customer-supplier relationship with customers. Drive internal activities associated with product delivery requests from order entry in SAP, through shipment and invoicing until customer satisfaction is achieved. Obtain and maintain essential customer and business critical information in multi-systems. Establish a strong internal network across OxyChem departments to leverage knowledge of internal business processes in order to serve as a central resource for communicating with customers. Demonstrate critical thinking skills and perseverance when taking action to overcome obstacles throughout the order to cash process. Communicate financial information pertaining to invoices and billing formulas in addition to resolving invoice discrepancies. Champion customer needs within OxyChem Supply Chain organization by communicating customer expectations, forecasted product demand, delivery disruptions and customer satisfaction data. Maintain a working knowledge of motor, rail, water and pipeline transportation processes and systems to support assigned accounts. Develop an understanding of supply chain fundamentals in inventory management, warehousing, and logistics processes and systems. Report customer issues to management and internal teams in the Customer Relationship Management (CRM) system. Promote the adoption of key customer service offerings such as vendor managed inventory, ecommerce, online self-service, and paperless orders. Administers OxyChem business policies relating to sales orders including lead-time requirements, order control programs, and Sarbanes-Oxley (SOX) compliance. Participates on special project and process improvement teams. Qualifications: Pursuing a Bachelor’s degree in Supply Chain Management Must maintain minimum cumulative 2.85 GPA on a 4.0 scale Minimum 2 extracurricular and/or work activities Must have a graduation date of December 2025 – May 2026 Location: Dallas, Texas Benefits: Competitive salary Begin investing to your 401(K) and Retirement on your first day with combined 14% company matching Relocation Assistance 9/80 Work Schedule. Enjoy a 3-day weekend every other week! Pregnancy/Bonding Leave and Family Care Leave Oxy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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Oxy is an international energy company with assets primarily in the United States, the Middle East and North Africa. We are one of the largest oil and gas producers in the U.S., including a leading producer in the Permian and DJ basins, and offshore Gulf of Mexico. Our midstream and marketing segment provides flow assurance and maximizes the value of our oil and gas. Our chemical subsidiary OxyChem manufactures the building blocks for life-enhancing products. OxyChem is looking for an entry-level individual pursuing a degree in Supply Chain Management to fill the position of Customer Supply Chain Service Representative. Description: Responsible for representing OxyChem’s high standards of business conduct, creating an exceptional customer experience, and promoting a strong culture of safety excellence and environmental stewardship. Serve as a primary interface between OxyChem and corporate US and Canadian customers. Collaborate closely with OxyChem Sales Team and Supply Chain functions to onboard new customers and promote a strong customer-supplier relationship with customers. Drive internal activities associated with product delivery requests from order entry in SAP, through shipment and invoicing until customer satisfaction is achieved. Obtain and maintain essential customer and business critical information in multi-systems. Establish a strong internal network across OxyChem departments to leverage knowledge of internal business processes in order to serve as a central resource for communicating with customers. Demonstrate critical thinking skills and perseverance when taking action to overcome obstacles throughout the order to cash process. Communicate financial information pertaining to invoices and billing formulas in addition to resolving invoice discrepancies. Champion customer needs within OxyChem Supply Chain organization by communicating customer expectations, forecasted product demand, delivery disruptions and customer satisfaction data. Maintain a working knowledge of motor, rail, water and pipeline transportation processes and systems to support assigned accounts. Develop an understanding of supply chain fundamentals in inventory management, warehousing, and logistics processes and systems. Report customer issues to management and internal teams in the Customer Relationship Management (CRM) system. Promote the adoption of key customer service offerings such as vendor managed inventory, ecommerce, online self-service, and paperless orders. Administers OxyChem business policies relating to sales orders including lead-time requirements, order control programs, and Sarbanes-Oxley (SOX) compliance. Participates on special project and process improvement teams. Qualifications: Pursuing a Bachelor’s degree in Supply Chain Management Must maintain minimum cumulative 2.85 GPA on a 4.0 scale Minimum 2 extracurricular and/or work activities Must have a graduation date of December 2025 – May 2026 Location: Dallas, Texas Benefits: Competitive salary Begin investing to your 401(K) and Retirement on your first day with combined 14% company matching Relocation Assistance 9/80 Work Schedule. Enjoy a 3-day weekend every other week! Pregnancy/Bonding Leave and Family Care Leave Oxy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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