State of Arizona
DEPT OF HEALTH SERVICES The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Pilot Program, where eligible employees can receive up to $200 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.
Residential Program Specialist 2 (Lead) Job Location: Address: 501 N 24th St, Phoenix, AZ 85008
Posting Details:
Salary: 23.1472, Grade: 17
Job Summary
As an active member of the Sexually Violent Persons Unit, this position provides the care, custody, and control of the residents on the assigned unit. This position works under the direction of a Residential Program Specialist III and completes program assignments in a timely and productive manner. It interacts on a one-to-one basis or as a group with residents in a helping role in accordance with goals and objectives of unit guidelines; provides activities for residents; assists resident in orientation to the milieu; observes residents for unusual or significant behavior; documents information pertaining to behavioral changes, moods, conversations, reports of physical illness, and objective observations; documents legibly and accurately; writes incident reports in prescribed format; participates in implementation of crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties; responds to a wide variety of incidents; provides for the care of residents through guidance on and assistance as needed with activities of daily living (ADLs) including assisting residents with personal hygiene; environmental hygiene including cleaning of rooms, changing of bedding and washing of linens as needed; assists infirm residents in walking/transferring; assists non-ambulatory and handicapped residents with hygiene needs (showering, changing) as needed, assists handicapped residents with feeding as directed; lifts and repositions residents as needed; attends trainings, reads, and studies trainings to increase and expand skillset; utilizes Non-Violent Crisis Intervention (NVCI) techniques to restrain violent residents as needed; consults with clinical/professional staff in the management of residents; carries out specific security/safety duties to maintain order and discipline in residential area; receives requests from residents to make personal telephone calls and have visits from family and friends; reviews rules and policies with residents; consults with other unit leads and managers, and notifies residents of decisions; operates electronic communication and security equipment and systems in the unit; inspects residents rooms for cleanliness, order, and compliance with facility policies; searches resident rooms and person for contraband; provides resident escorts inside and outside the facility and into the community when necessary; encourages and assists residents in group or individual recreational, social, and related activities; participates in games, sports, and other recreational activities with residents; participates in unit shift meetings. This position may also serve as the lead RPS staff for the unit(s) with responsibility for directing daily unit/program activities. Assists in orientation and training of Residential Program Specialist Is in carrying out specific job duties. Required to perform and work at/attend meetings at alternate locations and/or travel when necessary.
Job Duties
Serves as the lead RPS staff for the unit(s) with responsibility for directing daily unit/program activities. Assists in orientation and training of Residential Program Specialist Is in carrying out specific job duties. Interacts on a one-to-one basis or as a group with residents in a helping role in accordance with goals and objectives of unit guidelines; provides activities for residents. Provides for the care of residents through guidance on and assistance as needed with activities of daily living (ADLs) including assisting residents with personal hygiene.
Compiles information, documents in electronic medical records and writes incident reports in proper format according to established procedures.
Provides resident escort inside and outside the facility and into the community when necessary.
Receives requests from residents to make personal telephone calls and have visits from family and friends; reviews rules and policies with residents; consults with other unit leads and managers, and notifies residents of decisions.
Assists residents in orientation to the milieu; observes residents for unusual or significant behavior; participates in implementation of crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties. Responds to a wide variety of incidents; consults with clinical professional staff in the management of residents; carries out specific security/safety duties to maintain order and discipline in residential areas.
Inspects residents rooms for cleanliness, order, and compliance with facility policies; searches room and person for contraband. Participates in games, sports, and other recreational activities as part of interaction in accordance with program plan.
Knowledge, Skills & Abilities (KSAs)
Knowledge of:
Principles and practices of interpersonal communications, dynamics of human behaviors and crisis intervention;
Compiling and documenting resident records; security, order, and discipline systems and programs; an institutional work setting; Federal, State, and agency laws, rules, regulations, policies and procedures governing high security risk residents; facility objectives of behavioral interventions; methods and techniques of security enforcement; management of difficult populations.
Performance Management (PM), Continuous Quality Improvement (CQI) and Lean methodologies.
Skill in:
Methods and techniques of interpersonal communications; crisis intervention including the application of approved physical interventions when necessary;
Methods and techniques of compiling and documenting resident behavioral health records;
Methods and techniques of security, order, and discipline programs of an institution;
Oral and written communication as required by the work activities in a residential setting for residents;
Working with sexually violent persons and residents with mental health issues.
Ability to:
Observe, learn, and interpret habits and attitudes and behaviors of persons with psychiatric diagnosis and criminal histories; ability to provide basic care to these individuals;
Follow written and verbal directions as provided by supervisory and/or clinical professional staff; carry out safety and security duties to maintain order and discipline;
Complete and document resident behavior in prescribed format in the case file;
Able to rapidly respond to emergency situations;
Support a diverse multi-cultural workforce that reflects the community and promotes equal opportunity at all levels of public employment, and create an inclusive work environment free from discrimination.
Selective Preference(s)
- One year experience as a Residential Program Specialist 1 or 3 years of experience with the care of psychiatric patients, residents or inmates in a behavioral management program, forensic mental health setting or correctional mental health program or 60 semester hours toward a Bachelor’s degree from an accredited college or university in social, behavioral and 1 year experience in a related field.
Pre-Employment Requirements
Must be able to obtain and maintain CPR and NVCI certification. A State Hospital employee must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07.
This position requires driving as an essential function of the job to conduct State business. Driver’s License Requirements apply. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical and dental insurance plans
Paid vacation and sick time
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program
Learn more about the Paid Parental Leave pilot program and the benefits page on the State of Arizona site.
Retirement
The State makes monthly contributions to finance retirement benefits. The State contributes 50% of the total cost; new State employees have a 27 week wait period for contributions to begin.
Contact Us
Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation by calling (602) 542-1085. Requests should be made as early as possible. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
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Residential Program Specialist 2 (Lead) Job Location: Address: 501 N 24th St, Phoenix, AZ 85008
Posting Details:
Salary: 23.1472, Grade: 17
Job Summary
As an active member of the Sexually Violent Persons Unit, this position provides the care, custody, and control of the residents on the assigned unit. This position works under the direction of a Residential Program Specialist III and completes program assignments in a timely and productive manner. It interacts on a one-to-one basis or as a group with residents in a helping role in accordance with goals and objectives of unit guidelines; provides activities for residents; assists resident in orientation to the milieu; observes residents for unusual or significant behavior; documents information pertaining to behavioral changes, moods, conversations, reports of physical illness, and objective observations; documents legibly and accurately; writes incident reports in prescribed format; participates in implementation of crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties; responds to a wide variety of incidents; provides for the care of residents through guidance on and assistance as needed with activities of daily living (ADLs) including assisting residents with personal hygiene; environmental hygiene including cleaning of rooms, changing of bedding and washing of linens as needed; assists infirm residents in walking/transferring; assists non-ambulatory and handicapped residents with hygiene needs (showering, changing) as needed, assists handicapped residents with feeding as directed; lifts and repositions residents as needed; attends trainings, reads, and studies trainings to increase and expand skillset; utilizes Non-Violent Crisis Intervention (NVCI) techniques to restrain violent residents as needed; consults with clinical/professional staff in the management of residents; carries out specific security/safety duties to maintain order and discipline in residential area; receives requests from residents to make personal telephone calls and have visits from family and friends; reviews rules and policies with residents; consults with other unit leads and managers, and notifies residents of decisions; operates electronic communication and security equipment and systems in the unit; inspects residents rooms for cleanliness, order, and compliance with facility policies; searches resident rooms and person for contraband; provides resident escorts inside and outside the facility and into the community when necessary; encourages and assists residents in group or individual recreational, social, and related activities; participates in games, sports, and other recreational activities with residents; participates in unit shift meetings. This position may also serve as the lead RPS staff for the unit(s) with responsibility for directing daily unit/program activities. Assists in orientation and training of Residential Program Specialist Is in carrying out specific job duties. Required to perform and work at/attend meetings at alternate locations and/or travel when necessary.
Job Duties
Serves as the lead RPS staff for the unit(s) with responsibility for directing daily unit/program activities. Assists in orientation and training of Residential Program Specialist Is in carrying out specific job duties. Interacts on a one-to-one basis or as a group with residents in a helping role in accordance with goals and objectives of unit guidelines; provides activities for residents. Provides for the care of residents through guidance on and assistance as needed with activities of daily living (ADLs) including assisting residents with personal hygiene.
Compiles information, documents in electronic medical records and writes incident reports in proper format according to established procedures.
Provides resident escort inside and outside the facility and into the community when necessary.
Receives requests from residents to make personal telephone calls and have visits from family and friends; reviews rules and policies with residents; consults with other unit leads and managers, and notifies residents of decisions.
Assists residents in orientation to the milieu; observes residents for unusual or significant behavior; participates in implementation of crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties. Responds to a wide variety of incidents; consults with clinical professional staff in the management of residents; carries out specific security/safety duties to maintain order and discipline in residential areas.
Inspects residents rooms for cleanliness, order, and compliance with facility policies; searches room and person for contraband. Participates in games, sports, and other recreational activities as part of interaction in accordance with program plan.
Knowledge, Skills & Abilities (KSAs)
Knowledge of:
Principles and practices of interpersonal communications, dynamics of human behaviors and crisis intervention;
Compiling and documenting resident records; security, order, and discipline systems and programs; an institutional work setting; Federal, State, and agency laws, rules, regulations, policies and procedures governing high security risk residents; facility objectives of behavioral interventions; methods and techniques of security enforcement; management of difficult populations.
Performance Management (PM), Continuous Quality Improvement (CQI) and Lean methodologies.
Skill in:
Methods and techniques of interpersonal communications; crisis intervention including the application of approved physical interventions when necessary;
Methods and techniques of compiling and documenting resident behavioral health records;
Methods and techniques of security, order, and discipline programs of an institution;
Oral and written communication as required by the work activities in a residential setting for residents;
Working with sexually violent persons and residents with mental health issues.
Ability to:
Observe, learn, and interpret habits and attitudes and behaviors of persons with psychiatric diagnosis and criminal histories; ability to provide basic care to these individuals;
Follow written and verbal directions as provided by supervisory and/or clinical professional staff; carry out safety and security duties to maintain order and discipline;
Complete and document resident behavior in prescribed format in the case file;
Able to rapidly respond to emergency situations;
Support a diverse multi-cultural workforce that reflects the community and promotes equal opportunity at all levels of public employment, and create an inclusive work environment free from discrimination.
Selective Preference(s)
- One year experience as a Residential Program Specialist 1 or 3 years of experience with the care of psychiatric patients, residents or inmates in a behavioral management program, forensic mental health setting or correctional mental health program or 60 semester hours toward a Bachelor’s degree from an accredited college or university in social, behavioral and 1 year experience in a related field.
Pre-Employment Requirements
Must be able to obtain and maintain CPR and NVCI certification. A State Hospital employee must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07.
This position requires driving as an essential function of the job to conduct State business. Driver’s License Requirements apply. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical and dental insurance plans
Paid vacation and sick time
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program
Learn more about the Paid Parental Leave pilot program and the benefits page on the State of Arizona site.
Retirement
The State makes monthly contributions to finance retirement benefits. The State contributes 50% of the total cost; new State employees have a 27 week wait period for contributions to begin.
Contact Us
Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation by calling (602) 542-1085. Requests should be made as early as possible. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
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