Jobs via Dice
Overview
The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers that accelerate breakthrough discoveries.
The MSD EM business designs, manufactures, and supports high‑performance microscopy solutions that provide images and answers at micro‑, nano‑, and picometer scales.
Responsibilities
Perform on‑site installation, servicing, and repair of complex equipment and systems.
Investigate and improve operational quality of system equipment (TEM, SEM, SDB/LDB).
Teach customers how to operate and maintain the system.
Serve as company liaison with customers on administrative and technical matters for assigned projects.
Conduct on‑site scheduled planned maintenance visits and on‑site troubleshooting.
Provide preventative maintenance and field service reports.
Travel, often on short notice, to customer sites to resolve problems or support other field service personnel.
Collaborate with colleagues to acquire technical guidance needed to problem‑solve systems solutions.
Provide training for customers and users on system maintenance and mentor new field service engineers.
Provide feedback to product quality teams and update system documentation.
Qualifications
University degree in electronics, physics, engineering, computer science, or similar field preferred; or 5+ years of equivalent combination of education, skills and experience.
Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
Experience with Ultra High Vacuum (UHV) is a plus but not required.
Demonstrated ability to lead/coach others and lead complex technical issues.
Excellent interpersonal communication, collaboration and customer service skills.
Must have a thorough understanding and extensive experience troubleshooting and repairing ultra‑high vacuum and high voltage systems.
Proven ability to fix complex systems down to component level and read and interpret schematics.
Must be willing to travel 25‑50% of the time, possess a valid driver’s license and passport for regional and international travel.
Physical requirements include the ability to lift up to 50 lbs.
How You Will Get Here
University degree in electronics, physics, engineering, computer science, or similar field preferred.
5+ years of experience in operating, troubleshooting, repairing and calibrating complex analysis tools (SEM, TEM, FIB, Prober) is a plus.
Experience with Ultra High Vacuum (UHV) systems is a plus.
Strong leadership, coaching, and complex technical problem‑solving skills.
Excellent interpersonal communication, collaboration, organizational, and customer service skills.
Ability to work under pressure with minimal direct supervision.
Valid driver’s license and passport for regional and international travel; willingness to travel 25‑50% of the time.
Ability to lift up to 50 lbs; physical work in laboratory or customer locations.
Territory Primary area: Indianapolis, IN; occasional regional and domestic travel. Ideal candidate will reside in the Indianapolis, IN area.
Minimum Education & Experience
University degree in electronics, physics, engineering, computer science, or similar field preferred; or 5+ years of equivalent combination of education, skills and experience.
Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
Experience with Ultra High Vacuum (UHV) a plus but not required.
Experience operating O‑scopes, digital voltmeter and logical problem solving.
Knowledge, Skills, Abilities
Demonstrated ability to lead/coach others/lead.
Demonstrated ability to lead complex technical issues.
Ability to partner effectively with customers and colleagues.
Able to take lead on difficult customer critical issues.
Must have a thorough understanding and extensive experience troubleshooting and repairing ultra‑high vacuum and high voltage systems.
Excellent interpersonal communication, collaboration/building, time management, organizational, problem solving, conflict management and customer service skills.
Proven ability to fix complex systems and subsystems down to component level.
Ability to read and interpret schematics.
Familiar with UHV phenomenon and technology.
Required to read, write, and speak English fluently.
Ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
Proven ability to be detail oriented, problem solver, promote team environment.
Able to display a high level of confidentiality for both customer and Thermo Fisher Scientific.
Literate in Windows software environments.
Must be willing to travel 25-50% of the time.
Must possess a valid driver's license and passport and travel regionally and internationally as required.
May require proof of Covid‑19 vaccination.
Extensive walking may be required.
May work at customer locations, in office environment to include cubicles and/or in laboratory environments.
Must be able to secure entrance to US Government laboratories and facilities.
Potentially pass through areas where chemical‑based allergens may be in use (such as penicillin, tetracycline, etc).
Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
Physical requirements include the ability to lift up to 50 lbs.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Hardware and Software Engineering; Applied Sciences
Industries Scientific Instruments; Life Sciences; Materials Science; Semiconductor; Electronics; Research & Development
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The MSD EM business designs, manufactures, and supports high‑performance microscopy solutions that provide images and answers at micro‑, nano‑, and picometer scales.
Responsibilities
Perform on‑site installation, servicing, and repair of complex equipment and systems.
Investigate and improve operational quality of system equipment (TEM, SEM, SDB/LDB).
Teach customers how to operate and maintain the system.
Serve as company liaison with customers on administrative and technical matters for assigned projects.
Conduct on‑site scheduled planned maintenance visits and on‑site troubleshooting.
Provide preventative maintenance and field service reports.
Travel, often on short notice, to customer sites to resolve problems or support other field service personnel.
Collaborate with colleagues to acquire technical guidance needed to problem‑solve systems solutions.
Provide training for customers and users on system maintenance and mentor new field service engineers.
Provide feedback to product quality teams and update system documentation.
Qualifications
University degree in electronics, physics, engineering, computer science, or similar field preferred; or 5+ years of equivalent combination of education, skills and experience.
Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
Experience with Ultra High Vacuum (UHV) is a plus but not required.
Demonstrated ability to lead/coach others and lead complex technical issues.
Excellent interpersonal communication, collaboration and customer service skills.
Must have a thorough understanding and extensive experience troubleshooting and repairing ultra‑high vacuum and high voltage systems.
Proven ability to fix complex systems down to component level and read and interpret schematics.
Must be willing to travel 25‑50% of the time, possess a valid driver’s license and passport for regional and international travel.
Physical requirements include the ability to lift up to 50 lbs.
How You Will Get Here
University degree in electronics, physics, engineering, computer science, or similar field preferred.
5+ years of experience in operating, troubleshooting, repairing and calibrating complex analysis tools (SEM, TEM, FIB, Prober) is a plus.
Experience with Ultra High Vacuum (UHV) systems is a plus.
Strong leadership, coaching, and complex technical problem‑solving skills.
Excellent interpersonal communication, collaboration, organizational, and customer service skills.
Ability to work under pressure with minimal direct supervision.
Valid driver’s license and passport for regional and international travel; willingness to travel 25‑50% of the time.
Ability to lift up to 50 lbs; physical work in laboratory or customer locations.
Territory Primary area: Indianapolis, IN; occasional regional and domestic travel. Ideal candidate will reside in the Indianapolis, IN area.
Minimum Education & Experience
University degree in electronics, physics, engineering, computer science, or similar field preferred; or 5+ years of equivalent combination of education, skills and experience.
Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
Experience with Ultra High Vacuum (UHV) a plus but not required.
Experience operating O‑scopes, digital voltmeter and logical problem solving.
Knowledge, Skills, Abilities
Demonstrated ability to lead/coach others/lead.
Demonstrated ability to lead complex technical issues.
Ability to partner effectively with customers and colleagues.
Able to take lead on difficult customer critical issues.
Must have a thorough understanding and extensive experience troubleshooting and repairing ultra‑high vacuum and high voltage systems.
Excellent interpersonal communication, collaboration/building, time management, organizational, problem solving, conflict management and customer service skills.
Proven ability to fix complex systems and subsystems down to component level.
Ability to read and interpret schematics.
Familiar with UHV phenomenon and technology.
Required to read, write, and speak English fluently.
Ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
Proven ability to be detail oriented, problem solver, promote team environment.
Able to display a high level of confidentiality for both customer and Thermo Fisher Scientific.
Literate in Windows software environments.
Must be willing to travel 25-50% of the time.
Must possess a valid driver's license and passport and travel regionally and internationally as required.
May require proof of Covid‑19 vaccination.
Extensive walking may be required.
May work at customer locations, in office environment to include cubicles and/or in laboratory environments.
Must be able to secure entrance to US Government laboratories and facilities.
Potentially pass through areas where chemical‑based allergens may be in use (such as penicillin, tetracycline, etc).
Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
Physical requirements include the ability to lift up to 50 lbs.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Hardware and Software Engineering; Applied Sciences
Industries Scientific Instruments; Life Sciences; Materials Science; Semiconductor; Electronics; Research & Development
#J-18808-Ljbffr