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Zurich North America

Claims Team Manager, General Liability (Construction)

Zurich North America, Schaumburg, Illinois, us, 60159

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Overview

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Claims Team Manager, General Liability (Construction)

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Zurich North America . Responsibilities

Deliver Results: Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking. Elevate Customer Satisfaction: Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service. Drive Best Practices: Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards. Lead with Purpose: Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture. Optimize Operations: Monitor team resources, allocations, and expenditures to manage costs effectively. Inspire Growth: Provide coaching, feedback, and development opportunities to help your team reach their full potential. Collaborate for Success: Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings. Basic Qualifications

Juris Doctor with 5+ years of claims experience OR Bachelor’s Degree with 6+ years of claims experience OR High School Diploma or Equivalent with 8+ years of claims experience AND Strong customer service skills. Proficiency in Microsoft Office. Experience collaborating across teams. Knowledge of insurance legal statutes, claims handling, and regulatory environments. Ability to travel up to 20%. Preferred Qualifications

Experience managing commercial general liability claims. Expertise in construction-related claims. Leadership experience in claims or operations. Strong negotiation and analytical skills. Compensation and Benefits

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is

$98,300.00 - $161,000.00 , with short-term incentive bonus eligibility set at

15% . Location and Schedule

Locations: Addison, TX; Schaumburg, IL; Atlanta, GA; Gold River, CA; Maitland, FL; Omaha, NE; Overland Park, KS; Parsippany, NJ. Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Equal Opportunity

Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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