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Avenue5 Residential

Maintenance Supervisor

Avenue5 Residential, Dallas, Texas, United States, 75215

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Job Title:

Maintenance Supervisor

Salary:

$35 Per hour

Schedule:

Monday through Friday + Rotating on-call

Explore Lenox Cooper

Our potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

Benefits

Physical wellness: Medical, dental, vision, and mental health coverage options.

Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.

Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day and your birthday.

Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program and we’re just getting started.

About The Maintenance Supervisor Position We’re looking for a talented maintenance supervisor who will be responsible for the day‑to‑day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state and federal regulations. The maintenance supervisor is responsible for ensuring compliance to the company risk management program and has financial responsibilities for contributing toward and adhering to the property budget.

Responsibilities

Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make‑ready standards, are met.

Review and track progress of service requests and identify chronic maintenance issues.

Respond to maintenance related issues in a timely manner as outlined in Avenue5 Policy and Practices while maintaining a professional demeanor.

Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.

Perform general carpentry duties such as wallboard repair, cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.

Conduct proactive preventative maintenance such as siding, painting, lighting, sprinkler, pool, golf‑cart, elevator and more.

Maintain work order system accuracy by verifying all orders are completed in a timely manner to company standards and residents’ satisfaction.

Daily inspection of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and identify issues requiring repair or replacement.

Oversee and assist with property emergencies, such as weather emergencies, fires, and floods.

Communicate promptly with the property manager concerning all maintenance issues at the property.

Observe and promote safety and risk management in accordance with local, federal, state, and company rules.

Help monitor response times for emergency on‑call/after‑hours assignments, address issues as needed, and participate in on‑call rotation as necessary.

Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously with residents.

Foster a positive, collaborative relationship with residents, other properties, and associated agencies.

Conduct pre‑move‑in and post‑move‑out apartment inspections and ensure timely completion of quality unit turns.

Act as a mentor to the maintenance team and maintain a professional demeanor and appearance.

Administer the company risk management program and complete special projects as assigned.

Education and Experience

High school diploma or equivalent is required.

At least three years of experience in the property management industry or directly related field.

Possess general maintenance and carpentry skills.

Skills and Requirements

Must maintain a valid driver’s license, clean driving record and current auto insurance.

Ability to read, write and understand English.

Ability to use general office equipment such as telephone, fax machine, printer, copier, and key track system.

Excellent customer service and interpersonal skills with the ability to relate to others.

Strong organizational and time‑management skills.

Ability to multi‑task and perform basic mathematical functions.

Capability to cope with and defuse situations involving angry or difficult people.

Maintain confidentiality and professional appearance in compliance with uniform policy.

Compliance with all safety requirements and successful completion of Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days.

Our Core Beliefs

Put people and partnerships first.

Empower associates.

Focus on solutions.

Champion ideas that accelerate success.

Deliver proof over promises.

Experience Our Award Winning Culture

Top 15 national finalist on the Best Places to Work Multifamily™.

Certified as a Great Place to Work® since 2017.

Listed as one of the Best Workplaces in Real Estate™.

Ranked second on the 100 fastest‑growing private companies in Washington by The Puget Sound Business Journal.

Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.

Seniority Level & Employment Mid‑Senior level | Full‑time | Management and Manufacturing

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