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Deputy Catering & Retail Manager
Grade NHS AfC: Band 6 Contract Permanent Hours Full time – 37.5 hours per week. The role requires working 5 days in every 7 days; weekend working may be necessary.
Job overview The Post holder will support the Catering and Retail Manager in the strategic direction and day‑to‑day operational management of patient catering and retail services where patient catering facilities and services are required. They will assist with the promotion, development, and management of the services, work with others toward the achievement of all performance targets, and maintain positive and effective relations with stakeholders.
Main duties of the job The Deputy Catering and Retail Manager will provide operational management and support to all users of the catering service in an efficient, effective, and timely manner whilst leading, motivating and supporting the service under the direction of the Catering and Retail Manager.
The role deputises for the Catering and Retail Manager with line management responsibilities for the Lead Chefs, Lead Catering Supervisor, Retail Supervisor and Hospital Shop Supervisor, for patient and retail services.
The post holder will manage front and back of house staff, and will be expected to be involved "hands‑on" when required, in all patient feeding and retail operations. The catering service at MCHT is a large complex operation serving over 650 patients per meal daily, on average 52,000 prepared meals monthly and a footfall of over 800 retail customer transactions daily, with a team of 75 staff and an annual budget of £3 M.
Key responsibilities include:
Operational management of patient catering and retail services within budget and statutory compliance.
Hands‑on involvement in patient feeding, retail operations and staff supervision.
Support in strategic development, operational planning and delivery of the Trust’s food production service.
Food safety and quality assurance, supporting specialist advice and audits.
Line management of catering staff, staff training, health and safety and recruitment support.
Link with Estates, Procurement, and other departments to ensure service standards, budgets and communication.
Working for our organisation Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire and West Cheshire and Chester. Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.
Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.
As part of the national New Hospital Programme, we’re reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Detailed job description and main responsibilities To manage all aspects of the Trust’s patient catering operation ensuring that costs, safety and quality, quantity and timing of all service provision is within agreed standards and within budget.
The Deputy Catering and Retail Manager shall maintain professional and technical standards for the catering department, support future developments, and lead on regular review of patient menus, procurement, food distribution, estates liaison, clinical staff collaboration, cost controls, capital expenditure, staffing, training, and communication.
Key responsibilities include:
Lead on the regular review of patient menus and nutritional guidelines.
Liaise with Procurement and other wards to ensure quality and timeliness of distribution.
Manage the costing and production to agreed standards.
Identify cost savings opportunities whilst maintaining service standards.
Support capital expenditure and business cases for the capital plan.
Manage staffing costs, overtime and leave to ensure cost‑effective service.
Ensure the Trust’s financial instructions and HR policies are adhered to.
Recruit and develop catering staff.
Person specification
Advance Level 4 Food Hygiene within 12 months of commencing role.
Management Qualification
Management Qualification at HND or Diploma level.
Similar experience working in large clinical setting, catering or large staff environment.
Education
Educated to degree level or equivalent.
Evidence of continual professional development in a large catering operational environment.
Health & Safety Qualification
IOSH Managing Safely Level 3 or equivalent.
Experience of managing health and safety in a large organisation.
Key Messages
Please let us know if you require an adjustment to our recruitment process.
All correspondence will be sent via the email address you have registered as your TRAC account.
Selection is based on the Trust’s values and the criteria outlined in the Job Description for the role.
Mid Cheshire Hospitals NHS Foundation Trust holds a Sponsor Licence; if the role meets UK Government requirements for sponsorship we may be able to sponsor you.
Staff recruited from outside the NHS will usually be appointed at the entry point (bottom) of the pay band.
Appointments are subject to a 6‑month probationary period.
Please provide a contact email address for referees when you submit your application; references will not be requested until after a formal job offer.
Applicants will be required to pay for DBS disclosure via 3 monthly instalments from your pay.
We do not reimburse travel to interview expenses.
Secondments will be considered for fixed‑term positions when both parties agree.
Employer certification / accreditation badges Postholder will have access to vulnerable people in the course of their normal duties and a Disclosure and Barring Service check will be required.
If you have problems applying, contact Address Recruitment Team Leighton Hospital Middlewich Road Crewe Cheshire CW1 4QJ Telephone 01270 904488
#J-18808-Ljbffr
Job overview The Post holder will support the Catering and Retail Manager in the strategic direction and day‑to‑day operational management of patient catering and retail services where patient catering facilities and services are required. They will assist with the promotion, development, and management of the services, work with others toward the achievement of all performance targets, and maintain positive and effective relations with stakeholders.
Main duties of the job The Deputy Catering and Retail Manager will provide operational management and support to all users of the catering service in an efficient, effective, and timely manner whilst leading, motivating and supporting the service under the direction of the Catering and Retail Manager.
The role deputises for the Catering and Retail Manager with line management responsibilities for the Lead Chefs, Lead Catering Supervisor, Retail Supervisor and Hospital Shop Supervisor, for patient and retail services.
The post holder will manage front and back of house staff, and will be expected to be involved "hands‑on" when required, in all patient feeding and retail operations. The catering service at MCHT is a large complex operation serving over 650 patients per meal daily, on average 52,000 prepared meals monthly and a footfall of over 800 retail customer transactions daily, with a team of 75 staff and an annual budget of £3 M.
Key responsibilities include:
Operational management of patient catering and retail services within budget and statutory compliance.
Hands‑on involvement in patient feeding, retail operations and staff supervision.
Support in strategic development, operational planning and delivery of the Trust’s food production service.
Food safety and quality assurance, supporting specialist advice and audits.
Line management of catering staff, staff training, health and safety and recruitment support.
Link with Estates, Procurement, and other departments to ensure service standards, budgets and communication.
Working for our organisation Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire and West Cheshire and Chester. Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.
Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.
As part of the national New Hospital Programme, we’re reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Detailed job description and main responsibilities To manage all aspects of the Trust’s patient catering operation ensuring that costs, safety and quality, quantity and timing of all service provision is within agreed standards and within budget.
The Deputy Catering and Retail Manager shall maintain professional and technical standards for the catering department, support future developments, and lead on regular review of patient menus, procurement, food distribution, estates liaison, clinical staff collaboration, cost controls, capital expenditure, staffing, training, and communication.
Key responsibilities include:
Lead on the regular review of patient menus and nutritional guidelines.
Liaise with Procurement and other wards to ensure quality and timeliness of distribution.
Manage the costing and production to agreed standards.
Identify cost savings opportunities whilst maintaining service standards.
Support capital expenditure and business cases for the capital plan.
Manage staffing costs, overtime and leave to ensure cost‑effective service.
Ensure the Trust’s financial instructions and HR policies are adhered to.
Recruit and develop catering staff.
Person specification
Advance Level 4 Food Hygiene within 12 months of commencing role.
Management Qualification
Management Qualification at HND or Diploma level.
Similar experience working in large clinical setting, catering or large staff environment.
Education
Educated to degree level or equivalent.
Evidence of continual professional development in a large catering operational environment.
Health & Safety Qualification
IOSH Managing Safely Level 3 or equivalent.
Experience of managing health and safety in a large organisation.
Key Messages
Please let us know if you require an adjustment to our recruitment process.
All correspondence will be sent via the email address you have registered as your TRAC account.
Selection is based on the Trust’s values and the criteria outlined in the Job Description for the role.
Mid Cheshire Hospitals NHS Foundation Trust holds a Sponsor Licence; if the role meets UK Government requirements for sponsorship we may be able to sponsor you.
Staff recruited from outside the NHS will usually be appointed at the entry point (bottom) of the pay band.
Appointments are subject to a 6‑month probationary period.
Please provide a contact email address for referees when you submit your application; references will not be requested until after a formal job offer.
Applicants will be required to pay for DBS disclosure via 3 monthly instalments from your pay.
We do not reimburse travel to interview expenses.
Secondments will be considered for fixed‑term positions when both parties agree.
Employer certification / accreditation badges Postholder will have access to vulnerable people in the course of their normal duties and a Disclosure and Barring Service check will be required.
If you have problems applying, contact Address Recruitment Team Leighton Hospital Middlewich Road Crewe Cheshire CW1 4QJ Telephone 01270 904488
#J-18808-Ljbffr