neteffects
IT Field Technician (Hardware Support)
Pay Rate:
$20.00/hr
Shift
Monday – Friday, 9:00 AM – 6:00 PM (1-hour lunch break)
Flexibility required — overtime and after-hours work may occasionally be needed depending on project schedules
On-call rotation: Yes
Location Salt Lake City Metropolitan Area & Surrounding Areas
(Start from home, drive to client sites)
Contract-to-Hire
Job Description We are seeking a motivated and hands‑on IT Field Technician to maintain, analyze, troubleshoot, and repair computer systems, hardware, peripherals, and printers. This role involves daily travel to client sites to provide break‑fix support, perform installations, and ensure uptime of critical IT infrastructure for customers such as retailers and banks.
The ideal candidate thrives in a fast‑paced environment, demonstrates excellent problem‑solving skills, and remains calm under pressure.
Primary Responsibilities
Provide onsite IT support, including hardware repair, installations, and break‑fix services for printers, PCs, POS systems, servers, and networking equipment.
Travel to various client sites across the Salt Lake City Metropolitan Area and surrounding regions.
Document, maintain, and upgrade hardware and software systems as needed.
Support and maintain user accounts, rights, and security groups.
Perform diagnostics, order parts, and replace defective components.
Recommend appropriate products or services based on customer needs.
Work from service tickets, following established procedures and guidelines.
Maintain clear records in the help desk or field ticketing system (e.g., Fieldvision).
Experience & Skills Required
Preferred experience: 2–5 years in a similar role (willing to train the right candidate).
Hands‑on experience with hardware repairs (PCs, printers, POS systems, etc.).
Comfortable using power tools (e.g., drills).
Familiarity with ticketing systems for tracking work.
Strong troubleshooting and problem‑solving skills.
Customer service‑oriented with good communication skills.
Ability to work independently and manage time efficiently.
Requirements
Drug and Background screening.
3 year MVR‑reliable transportation.
High School Diploma or equivalent.
Preferred
A+ Certification.
Lexmark certifications or hands‑on experience (preferred but not required).
Familiarity with HP, Dell, Lenovo hardware is a plus.
Top 2 Required Skills
Hands‑on hardware repair (printers, PCs, POS, etc.) – break/fix experience.
Experience using power tools and familiarity with ticketing systems.
Benefits (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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$20.00/hr
Shift
Monday – Friday, 9:00 AM – 6:00 PM (1-hour lunch break)
Flexibility required — overtime and after-hours work may occasionally be needed depending on project schedules
On-call rotation: Yes
Location Salt Lake City Metropolitan Area & Surrounding Areas
(Start from home, drive to client sites)
Contract-to-Hire
Job Description We are seeking a motivated and hands‑on IT Field Technician to maintain, analyze, troubleshoot, and repair computer systems, hardware, peripherals, and printers. This role involves daily travel to client sites to provide break‑fix support, perform installations, and ensure uptime of critical IT infrastructure for customers such as retailers and banks.
The ideal candidate thrives in a fast‑paced environment, demonstrates excellent problem‑solving skills, and remains calm under pressure.
Primary Responsibilities
Provide onsite IT support, including hardware repair, installations, and break‑fix services for printers, PCs, POS systems, servers, and networking equipment.
Travel to various client sites across the Salt Lake City Metropolitan Area and surrounding regions.
Document, maintain, and upgrade hardware and software systems as needed.
Support and maintain user accounts, rights, and security groups.
Perform diagnostics, order parts, and replace defective components.
Recommend appropriate products or services based on customer needs.
Work from service tickets, following established procedures and guidelines.
Maintain clear records in the help desk or field ticketing system (e.g., Fieldvision).
Experience & Skills Required
Preferred experience: 2–5 years in a similar role (willing to train the right candidate).
Hands‑on experience with hardware repairs (PCs, printers, POS systems, etc.).
Comfortable using power tools (e.g., drills).
Familiarity with ticketing systems for tracking work.
Strong troubleshooting and problem‑solving skills.
Customer service‑oriented with good communication skills.
Ability to work independently and manage time efficiently.
Requirements
Drug and Background screening.
3 year MVR‑reliable transportation.
High School Diploma or equivalent.
Preferred
A+ Certification.
Lexmark certifications or hands‑on experience (preferred but not required).
Familiarity with HP, Dell, Lenovo hardware is a plus.
Top 2 Required Skills
Hands‑on hardware repair (printers, PCs, POS, etc.) – break/fix experience.
Experience using power tools and familiarity with ticketing systems.
Benefits (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-18808-Ljbffr