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General Summary of Position
Location: Washington Hospital Center
Department: Family Medicine
Status: Full-time, 40-hours per week
Schedule: Monday-Friday, Day/Evening (8:30am-5:30pm)
Union: SEIU Local 722
This Full-Time position will be represented by the Service Employees International Union (SEIU) Local 722.
Primary Duties and Responsibilities
Receives and screens telephone callers and visitors to the office. Responds to a variety of inquiries, referring the inquiries of a technical nature to an appropriate staff member. Takes and forwards messages.
Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices.
Coordinates physician(s)' calendar, including patient appointments, surgeries, meetings, etc.
Transcribes dictation including patient narrative and/or discharge summaries, general correspondence, and memoranda. Types letters, requisitions, reports, etc. from handwritten copy and/or notes.
Answers requests for new prescriptions and refills; submits requests to physician for authorization. Calls in prescriptions to pharmacy.
Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals, signatures, copies of insurance cards, etc. May coordinate pre-admission testing.
Enters physician charges into billing system, ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports. May review ICD-10 codes; works with medical personnel to reconcile errors and inconsistencies. Responds to billing related inquiries from patients and/or Patient Billing Services. Accepts co-payments; may deposit payments or forward them to appropriate personnel.
Establishes and maintains a variety of files, records, logs, charts, etc. including departmental files. Retrieves files, records, charts, and/or the information therein as necessary.
Receives, opens, and date stamps incoming mail. Reviews, sorts, and/or directs mail to the appropriate person in accordance with departmental policy.
May prepare exam room(s) between patients, based on procedure, and may assist physician in exam/procedure.
Maintains office supplies and may assist in maintaining medical supply inventory for the department.
May compile information for procedure and on-call schedules. Posts and distributes schedules to appropriate personnel, revising schedules as necessary.
Minimum Qualifications Education
High School Diploma or GED required
May require up to 1 year of technical or other specialized training; and, depending on assigned department, training in secretarial/medical office support (e.g.: word processing, medical terminology, medical insurance/billing, etc.).
Experience
1 to 3 years experience as a secretary preferably in a doctor's office or medical environment required
Knowledge, Skills, and Abilities
Requires the ability to read and write; and knowledge of grammar, and arithmetic including fractions and decimals.
May require the use of standard office/medical equipment (i.e., typewriter, personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, or tables); the preparation, comparison or checking of reports, records and related data; and basic use of formulas, charts, tables, drawings and knowledge of their application.
This position has a hiring range of $21,569 - $32,808
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Health Care Provider
Administrative and Support Services
Optional Job Titles and Locations
Front Desk Reception / Medical Receptionist
Medical Front Office - Patient Service Specialist – Silver Spring, MD ($15.00-$23.01)
Falls Church, VA – $21.00-$25.00
Medical Administrative Assistant / Receptionist – Full-Time – District of Columbia, United States ($15.00-$23.01)
Medical Office Assistant – North Bethesda
Medical Assistant (Dermatology-Surgery) – Fairfax, VA
#J-18808-Ljbffr
General Summary of Position
Location: Washington Hospital Center
Department: Family Medicine
Status: Full-time, 40-hours per week
Schedule: Monday-Friday, Day/Evening (8:30am-5:30pm)
Union: SEIU Local 722
This Full-Time position will be represented by the Service Employees International Union (SEIU) Local 722.
Primary Duties and Responsibilities
Receives and screens telephone callers and visitors to the office. Responds to a variety of inquiries, referring the inquiries of a technical nature to an appropriate staff member. Takes and forwards messages.
Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices.
Coordinates physician(s)' calendar, including patient appointments, surgeries, meetings, etc.
Transcribes dictation including patient narrative and/or discharge summaries, general correspondence, and memoranda. Types letters, requisitions, reports, etc. from handwritten copy and/or notes.
Answers requests for new prescriptions and refills; submits requests to physician for authorization. Calls in prescriptions to pharmacy.
Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals, signatures, copies of insurance cards, etc. May coordinate pre-admission testing.
Enters physician charges into billing system, ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports. May review ICD-10 codes; works with medical personnel to reconcile errors and inconsistencies. Responds to billing related inquiries from patients and/or Patient Billing Services. Accepts co-payments; may deposit payments or forward them to appropriate personnel.
Establishes and maintains a variety of files, records, logs, charts, etc. including departmental files. Retrieves files, records, charts, and/or the information therein as necessary.
Receives, opens, and date stamps incoming mail. Reviews, sorts, and/or directs mail to the appropriate person in accordance with departmental policy.
May prepare exam room(s) between patients, based on procedure, and may assist physician in exam/procedure.
Maintains office supplies and may assist in maintaining medical supply inventory for the department.
May compile information for procedure and on-call schedules. Posts and distributes schedules to appropriate personnel, revising schedules as necessary.
Minimum Qualifications Education
High School Diploma or GED required
May require up to 1 year of technical or other specialized training; and, depending on assigned department, training in secretarial/medical office support (e.g.: word processing, medical terminology, medical insurance/billing, etc.).
Experience
1 to 3 years experience as a secretary preferably in a doctor's office or medical environment required
Knowledge, Skills, and Abilities
Requires the ability to read and write; and knowledge of grammar, and arithmetic including fractions and decimals.
May require the use of standard office/medical equipment (i.e., typewriter, personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, or tables); the preparation, comparison or checking of reports, records and related data; and basic use of formulas, charts, tables, drawings and knowledge of their application.
This position has a hiring range of $21,569 - $32,808
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Health Care Provider
Administrative and Support Services
Optional Job Titles and Locations
Front Desk Reception / Medical Receptionist
Medical Front Office - Patient Service Specialist – Silver Spring, MD ($15.00-$23.01)
Falls Church, VA – $21.00-$25.00
Medical Administrative Assistant / Receptionist – Full-Time – District of Columbia, United States ($15.00-$23.01)
Medical Office Assistant – North Bethesda
Medical Assistant (Dermatology-Surgery) – Fairfax, VA
#J-18808-Ljbffr