Erie Neighborhood House
Overview
The Community Health Worker (Full-time, 40 hours/week) position reports to the Health and Leadership Program Coordinator (Department of Community Resources and Education). The role serves as a bridge between patients, the medical system, and partner community-based organizations by building trusting relationships with community members. The CHW helps identify barriers to accessing quality care, works with individuals to overcome these barriers, provides relevant referrals, and follows up with clients accordingly.
Base pay range $19.50/hr - $22.00/hr
This range is provided by Erie Neighborhood House. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
Recruit program participants and assist with community resources and scheduling appointments.
Complete Health Risk Assessments (HRA) forms with patients living in Chicago’s West Side.
Educate community members on the importance of engaging in primary care.
Complete home visits.
Refer to Medical Home CHWs at nearby West Side health Equity Collaborative (WSHEC) primary care practices for ongoing follow up and engagement with a primary care provider.
Accurately document patient information, assessment, and referrals in an online portal platform.
Follow up with patients referred to primary care.
Attend ongoing training and learning related to the job position and duties.
Maintain Salesforce database for the WSHEC project.
Outreach at community events to complete Health Risk Assessment (HRA) form.
Attend and participate in required educational programs, training, and staff meetings; occasional travel for program events and meetings.
Perform other duties as assigned.
Qualifications
High school diploma or GED.
Knowledge of Chicago’s West Side communities (resident of a West Side community preferred).
Ability to collaborate and communicate effectively in a team setting; punctual, reliable, and willing to learn.
Ability to maintain effective and professional relationships with patients and team members.
Strong interpersonal and communication skills; confidence and persistence in engaging providers for patient review.
High energy, empathy, and organizational skills.
Ability to engage patients in a therapeutic relationship by telephone or face-to-face.
Experience with or ability to learn assessment tools and interventions for hypertension, diabetes, and mild to moderate depression.
Written and oral fluency in English/Spanish required.
Ability to work independently and in a team; maintain confidentiality; stay organized with high-volume workload and deadlines.
Sensitivity to the needs and health issues affecting people of diverse backgrounds; excellent professional judgment.
Ability to work flexible hours and have access to transportation; ability to work Saturdays if required.
Commitment to social justice and sensitivity to challenges of the immigrant community.
Benefits
Compensation of $19.50/hour - $22/hour based on experience.
Work/life integration; generous paid time off for full-time employment.
12 accrued sick days per year; 3 personal days; paid birthday off.
8 paid holidays, including Juneteenth; paid week off between Christmas Eve and New Year’s Day.
Vacation: Year 1 = 8 days; Year 2 = 13 days; Year 3+ = 20 days.
Flexible schedules and personal leave where possible.
Two weeks of fully paid parental leave for eligible employees.
Professional development opportunities: employer-sponsored programs, paid day off for personal development, tuition assistance & debt relief (budget permitting), DEI education series.
Wellness: health, dental, and vision insurance; life insurance; disability coverage; flexible spending accounts; 403b with employer match; EAP; wellness activities.
Union/Non-Exempt. Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at hr@eriehouse.org. No telephone calls please. Must be a member of AFSCME or join after 30 days. Erie Neighborhood House is an equal opportunity employer.
Accredited by NAECY and the National After School Association. Recognized by the Department of Justice. United Way member.
About Erie Neighborhood House Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children and youth, mental health and community wellness, adult education and training, legal services, and more.
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Base pay range $19.50/hr - $22.00/hr
This range is provided by Erie Neighborhood House. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
Recruit program participants and assist with community resources and scheduling appointments.
Complete Health Risk Assessments (HRA) forms with patients living in Chicago’s West Side.
Educate community members on the importance of engaging in primary care.
Complete home visits.
Refer to Medical Home CHWs at nearby West Side health Equity Collaborative (WSHEC) primary care practices for ongoing follow up and engagement with a primary care provider.
Accurately document patient information, assessment, and referrals in an online portal platform.
Follow up with patients referred to primary care.
Attend ongoing training and learning related to the job position and duties.
Maintain Salesforce database for the WSHEC project.
Outreach at community events to complete Health Risk Assessment (HRA) form.
Attend and participate in required educational programs, training, and staff meetings; occasional travel for program events and meetings.
Perform other duties as assigned.
Qualifications
High school diploma or GED.
Knowledge of Chicago’s West Side communities (resident of a West Side community preferred).
Ability to collaborate and communicate effectively in a team setting; punctual, reliable, and willing to learn.
Ability to maintain effective and professional relationships with patients and team members.
Strong interpersonal and communication skills; confidence and persistence in engaging providers for patient review.
High energy, empathy, and organizational skills.
Ability to engage patients in a therapeutic relationship by telephone or face-to-face.
Experience with or ability to learn assessment tools and interventions for hypertension, diabetes, and mild to moderate depression.
Written and oral fluency in English/Spanish required.
Ability to work independently and in a team; maintain confidentiality; stay organized with high-volume workload and deadlines.
Sensitivity to the needs and health issues affecting people of diverse backgrounds; excellent professional judgment.
Ability to work flexible hours and have access to transportation; ability to work Saturdays if required.
Commitment to social justice and sensitivity to challenges of the immigrant community.
Benefits
Compensation of $19.50/hour - $22/hour based on experience.
Work/life integration; generous paid time off for full-time employment.
12 accrued sick days per year; 3 personal days; paid birthday off.
8 paid holidays, including Juneteenth; paid week off between Christmas Eve and New Year’s Day.
Vacation: Year 1 = 8 days; Year 2 = 13 days; Year 3+ = 20 days.
Flexible schedules and personal leave where possible.
Two weeks of fully paid parental leave for eligible employees.
Professional development opportunities: employer-sponsored programs, paid day off for personal development, tuition assistance & debt relief (budget permitting), DEI education series.
Wellness: health, dental, and vision insurance; life insurance; disability coverage; flexible spending accounts; 403b with employer match; EAP; wellness activities.
Union/Non-Exempt. Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at hr@eriehouse.org. No telephone calls please. Must be a member of AFSCME or join after 30 days. Erie Neighborhood House is an equal opportunity employer.
Accredited by NAECY and the National After School Association. Recognized by the Department of Justice. United Way member.
About Erie Neighborhood House Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children and youth, mental health and community wellness, adult education and training, legal services, and more.
#J-18808-Ljbffr