Brown University Health
SUMMARY: Provides implementation of Finance and Performance Improvement Initiatives, daily Human Resources Management of specific area of responsibility, technical expertise, leadership over a functional area, and quality customer service initiatives. Brown University Health employees are expected to role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences; Patient and Community Focus; and Collaborate. In addition, leaders will demonstrate an aptitude for: Ensure Accountability and Build Effective Teams; Drive Vision and Purpose; and Optimize Work Processes. By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.
Responsibilities
I. Financial Performance Improvement
– Quality: Demonstrates solid understanding and judgment of what optimal standards are in relation to their field. Translates hospital goals into operational practice. Maintains current knowledge of standards in the health care industry. Recognizes when quality is compromised, corrects situations, and uses this as an opportunity for improvement. Collaborates with department director in setting realistic long- and short-term goals consistent with organizational needs and priorities. Actively participates in development of processes to measure quality of service, assists in data collection, and provides opportunities for staff to participate in the process. Shares information with staff and uses findings to enhance quality of service.
Budget Awareness and Support
– Promotes staff awareness and education regarding budget process, cost containment, and cost-saving techniques within the department. Maintains awareness of current inventory of supplies and equipment. Recognizes budget constraints and works within them.
Budget Process and Development
– Makes recommendations for capital and small expenditures, staff mix and contracts, with consideration to projected volumes and needs. Maintains knowledge base of budget development and provides appropriate data to the director. Collaborates with director in review of financial reports as needed.
Budget Management
– Demonstrates appropriate utilization of staff resources, including overtime evaluation and daily departmental staffing needs with consideration of volume fluctuations. Monitors and evaluates usage of supplies and equipment. Supports the director in effectively managing the department within budgetary constraints.
II. Leadership/Management Skills
– Demonstrates awareness of current departmental needs based on day-to-day operations. Serves as a professional role model for all staff. Demonstrates working knowledge of current technical and clinical skills. Recognizes role as a resource to staff. Identifies operational problems and utilizes appropriate actions and communications to resolve them. Works collaboratively with department director, staff and other departments to operationalize and support productivity goals. Maintains balance between service delivery, supervision and administrative responsibilities. Adapts readily to change; flexible in meeting department and hospital needs. Models timeliness and dependability; uses clinical and technical resources appropriately. Coaches staff to ensure productivity and provides feedback to staff and department directors. Fosters mutual respect to motivate staff to work efficiently while maintaining service effectiveness.
Committee Participation
– Supports goals and outcomes of assigned committees; participates with consistency and timely completion of assignments; fosters two-way communication between committee and staff/supervisors; facilitates staff support and involvement.
Hospital/Community Functions
– Supports hospital functions by donation, participation and/or attendance; encourages staff participation in hospital and community activities; promotes the organization through community outreach.
Clinical/Technical Functions
– Maintains clinical/technical/managerial competency; demonstrates sound judgment in clinical or technical issues; plans and maintains appropriate staffing and resources to accomplish departmental and hospital-wide missions; manages crises; provides staff support and direction; serves as a positive clinical resource; uses innovative approaches to enable staff development; performs duties independently with minimal supervision; identifies personal growth areas; participates in policy/procedure development.
III. Human Resources Management
– Human Resources Administration: Demonstrates awareness of hospital policies and bargaining unit contracts; interprets them correctly and seeks director guidance as needed; conducts timely, fair performance appraisals; documents performance and communicates appropriately; collaborates on recruitment, selection and retention; monitors absenteeism and counsels as needed; promotes teamwork; treats employees fairly.
Staff/Self Development
– Expands professional skills; identifies staff development needs and plans inservices; sets professional goals; educates staff on goal setting; encourages staff participation in departmental matters.
Safety
– Adheres to policies and procedures; assists in developing department-specific policies; participates in mandatory programs; provides orientation to new employees; addresses safety issues.
Communication
– Communicates effectively; actively listens; maintains courteous, professional communication with hospital departments, physicians, ancillary services and the public; promotes customer satisfaction; encourages open discussion of problems; maintains accurate records and protects patient/employee confidentiality.
IV. Customer Service
– Patient/Family/Visitor/General Public: Evaluates needs and acts on feedback from patient satisfaction surveys or the general public. Serves as liaison between customers and hospital staff. Internal customers: identifies internal customers and delivers goals and services within constraints. Educates and supports physicians and staff as needed; communicates budgetary constraints to medical staff when appropriate.
V. External Customer Relations
– Demonstrates awareness of community needs; assists with interdisciplinary programming; engages with community organizations to promote external customer service.
Minimum Qualifications
BSN preferred.
BLS and ACLS required.
3-5 years of successful nursing experience required.
Previous supervision or patient flow process experience preferred.
Excellent ability to work collaboratively with interdisciplinary team.
Excellent written and verbal communication skills.
K knowledge of patient care resources within the organization.
Pay and Equity EEO Statement: Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location Morton Hospital - 88 Washington Street Taunton, Massachusetts 02780
Work Type 11p-7a x 2, 7p-7a x 1, 28 hours per week, every other weekend, every other holiday
Work Shift Night
Daily Hours 8 and 12 hours
Driving Required No
Seniority level Mid-Senior level
Employment type Part-time
Job function Health Care Provider
Industries Hospitals and Health Care
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Responsibilities
I. Financial Performance Improvement
– Quality: Demonstrates solid understanding and judgment of what optimal standards are in relation to their field. Translates hospital goals into operational practice. Maintains current knowledge of standards in the health care industry. Recognizes when quality is compromised, corrects situations, and uses this as an opportunity for improvement. Collaborates with department director in setting realistic long- and short-term goals consistent with organizational needs and priorities. Actively participates in development of processes to measure quality of service, assists in data collection, and provides opportunities for staff to participate in the process. Shares information with staff and uses findings to enhance quality of service.
Budget Awareness and Support
– Promotes staff awareness and education regarding budget process, cost containment, and cost-saving techniques within the department. Maintains awareness of current inventory of supplies and equipment. Recognizes budget constraints and works within them.
Budget Process and Development
– Makes recommendations for capital and small expenditures, staff mix and contracts, with consideration to projected volumes and needs. Maintains knowledge base of budget development and provides appropriate data to the director. Collaborates with director in review of financial reports as needed.
Budget Management
– Demonstrates appropriate utilization of staff resources, including overtime evaluation and daily departmental staffing needs with consideration of volume fluctuations. Monitors and evaluates usage of supplies and equipment. Supports the director in effectively managing the department within budgetary constraints.
II. Leadership/Management Skills
– Demonstrates awareness of current departmental needs based on day-to-day operations. Serves as a professional role model for all staff. Demonstrates working knowledge of current technical and clinical skills. Recognizes role as a resource to staff. Identifies operational problems and utilizes appropriate actions and communications to resolve them. Works collaboratively with department director, staff and other departments to operationalize and support productivity goals. Maintains balance between service delivery, supervision and administrative responsibilities. Adapts readily to change; flexible in meeting department and hospital needs. Models timeliness and dependability; uses clinical and technical resources appropriately. Coaches staff to ensure productivity and provides feedback to staff and department directors. Fosters mutual respect to motivate staff to work efficiently while maintaining service effectiveness.
Committee Participation
– Supports goals and outcomes of assigned committees; participates with consistency and timely completion of assignments; fosters two-way communication between committee and staff/supervisors; facilitates staff support and involvement.
Hospital/Community Functions
– Supports hospital functions by donation, participation and/or attendance; encourages staff participation in hospital and community activities; promotes the organization through community outreach.
Clinical/Technical Functions
– Maintains clinical/technical/managerial competency; demonstrates sound judgment in clinical or technical issues; plans and maintains appropriate staffing and resources to accomplish departmental and hospital-wide missions; manages crises; provides staff support and direction; serves as a positive clinical resource; uses innovative approaches to enable staff development; performs duties independently with minimal supervision; identifies personal growth areas; participates in policy/procedure development.
III. Human Resources Management
– Human Resources Administration: Demonstrates awareness of hospital policies and bargaining unit contracts; interprets them correctly and seeks director guidance as needed; conducts timely, fair performance appraisals; documents performance and communicates appropriately; collaborates on recruitment, selection and retention; monitors absenteeism and counsels as needed; promotes teamwork; treats employees fairly.
Staff/Self Development
– Expands professional skills; identifies staff development needs and plans inservices; sets professional goals; educates staff on goal setting; encourages staff participation in departmental matters.
Safety
– Adheres to policies and procedures; assists in developing department-specific policies; participates in mandatory programs; provides orientation to new employees; addresses safety issues.
Communication
– Communicates effectively; actively listens; maintains courteous, professional communication with hospital departments, physicians, ancillary services and the public; promotes customer satisfaction; encourages open discussion of problems; maintains accurate records and protects patient/employee confidentiality.
IV. Customer Service
– Patient/Family/Visitor/General Public: Evaluates needs and acts on feedback from patient satisfaction surveys or the general public. Serves as liaison between customers and hospital staff. Internal customers: identifies internal customers and delivers goals and services within constraints. Educates and supports physicians and staff as needed; communicates budgetary constraints to medical staff when appropriate.
V. External Customer Relations
– Demonstrates awareness of community needs; assists with interdisciplinary programming; engages with community organizations to promote external customer service.
Minimum Qualifications
BSN preferred.
BLS and ACLS required.
3-5 years of successful nursing experience required.
Previous supervision or patient flow process experience preferred.
Excellent ability to work collaboratively with interdisciplinary team.
Excellent written and verbal communication skills.
K knowledge of patient care resources within the organization.
Pay and Equity EEO Statement: Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location Morton Hospital - 88 Washington Street Taunton, Massachusetts 02780
Work Type 11p-7a x 2, 7p-7a x 1, 28 hours per week, every other weekend, every other holiday
Work Shift Night
Daily Hours 8 and 12 hours
Driving Required No
Seniority level Mid-Senior level
Employment type Part-time
Job function Health Care Provider
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Brown University Health by 2x
Get notified about new Nursing Manager jobs in Taunton, MA.
#J-18808-Ljbffr