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Ghirardelli Chocolate Company

Restaurant Team Member

Ghirardelli Chocolate Company, Santa Barbara, California, us, 93190

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Restaurant Team Member

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Ghirardelli Chocolate Company

Immediate openings – start in days!

Starting Pay – $20.00

Holiday Pay – 1.5× pay for worked holidays!

Free Sundae or shake on every Shift!

Employee Discount – 50% off everything!

Quarterly Bonus opportunity!

Store Hours – Sunday - Thursday 10:00 am - 8:00 pm; Friday & Saturday 10:00 am - 9:00 pm

Shifts may include up to 2 hours before/after store hours for prep/cleaning.

Restaurant/Retail Associate – perform all restaurant and retail duties.

Ghirardelli's employees are the face of our company. They set us apart from other retailers.

Must be High Energy, Reliable, have a Strong Work Ethic, and work all shifts including Nights and Weekends.

Scope of Responsibilities

Provide exceptional Guest service

Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices

Assemble various proprietary retail items per the Recipe Guidelines

Maintain adequate supply of all retail product both on the sales floor and in back stock

Ensure all product is appropriately priced and signed per Company Guidelines

Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display

Maintain detailed knowledge of all products, pricing, and Company History

Utilize knowledge of products and pricing to satisfy guest inquiries and create up‑sell opportunities

Gift‑wrap as needed items for sale per Company Guidelines and Standards

Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition

Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.

Maintain the stockroom in a clean and orderly fashion

Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager

Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition

Properly Set Up, Maintain, and Break Down Fountain Area

Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste

Maintain the proper level and all required ice cream flavors

Keep knowledge level current of all fountain products and their required preparation

Work as a “Topper” or “Scooper” as needed

Perform “Semi‑Table Service” function as part of overall Guest Satisfaction

Maintain all Candy Making equipment and supplies in good working order, and know all recipes

Specific Knowledge and Skills

Basic math computation skills

Strong oral and written communication skills

Ability to work with little or no supervision

Ability to work with a diverse work team and meet adversity with professionalism

Ability to manage time effectively

Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service

Ability to operate a dishwashing machine

Education and Work Experience

Must be 18 years old

High school diploma preferred

Referrals increase your chances of interviewing at Ghirardelli Chocolate Company by 2x

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