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Aroma360

Server SORA By Hotel Collection

Aroma360, Miami, Florida, us, 33222

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Server SORA By Hotel Collection

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Aroma360 1 week ago Be among the first 25 applicants Overview

We are crafting an unparalleled dining and lounge experience in the heart of Miami. Our meticulously curated multi-functional space will feature a world-class Omakase concept, a state-of-the-art listening lounge, and retail displays featuring products from our existing luxury lifestyle brand. Our culinary program will be overseen by award-winning Chef Bee of Naiyara, Oishi Thai, and many more. Chef Bee is a renowned figure in Miami, as his restaurants are known for having some of the most exclusive, hardest-to-obtain seats. JOB POSITION TITLE: SERVER, SORA By Hotel Collection Responsibilities

Deliver exceptional guest service in a luxury hospitality setting Collaborate with the sushi team and dining room to ensure accurate order processing and timely service Greet guests, explain the menu (including sushi and Japanese cuisine), and assist guests with menu selections Maintain a clean, organized serving station and ensure stock levels for service Communicate guest needs to the team and anticipate guest expectations Stay calm and efficient under pressure and manage time effectively Qualifications

At least two years of sales experience with a proven track record in using inside sales methods to generate leads and upsell Previous experience in luxury hospitality Prior experience preparing sushi in a restaurant or similar setting Flexible schedule and willingness to work nights, weekends, and holidays Requirements

Excellent customer service and people skills High energy and stamina Ability to stay calm and work efficiently under pressure Ability to prioritize duties and manage time effectively Strong verbal communication skills Willingness to work evenings, late nights, and weekends as required Ability to read menus, safety documents, etc. Accurately taking orders for food and drinks and communicating menu items to customers Promptly delivering food and drinks to tables Communicate with the kitchen to help process orders and accommodate special requests Processing payments accurately and quickly using a variety of methods Setting tables with glasses, tableware, condiments, and napkins Greet guests, provide an exceptional experience, and explain the menu Serve food and drinks and ensure the serving station is stocked Understand the technical relationship between the sushi chef and dining room; be accountable for all technical aspects of service Anticipate guest needs and communicate them to the team Maintain a positive attitude and strong communication within the staff Be organized and proficient at prioritizing Ability to quickly learn details of new products Excellent interpersonal skills to engage guests, listen, build rapport, assess needs, and adjust when necessary Good time management skills Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions. Seniority level

Entry level Employment type

Full-time Job function

Management and Manufacturing Industries

Retail Luxury Goods and Jewelry

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