Jobs via Dice
The primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of tickets to other team members, as necessary.
Candidates will support internal users as well as users within their store and retail locations.
Skills
Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory, Windows, Technical support, Ticketing system, Password reset, Application support, Microsoft office, Phone support Top Skills Details
Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory, Windows, Technical support, Ticketing system, Password reset, Application support, Microsoft office Additional Skills & Qualifications
Associate's degree (pending or completed) or equivalent in Information Technology or related field from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience. IT Support role experience is preferred. Experience Level
Entry Level Pay And Benefits
The pay range for this position is $19.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a hybrid position in Saint Cloud, MN. Application Deadline
This position is anticipated to close on Oct 10, 2025. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory, Windows, Technical support, Ticketing system, Password reset, Application support, Microsoft office, Phone support Top Skills Details
Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory, Windows, Technical support, Ticketing system, Password reset, Application support, Microsoft office Additional Skills & Qualifications
Associate's degree (pending or completed) or equivalent in Information Technology or related field from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience. IT Support role experience is preferred. Experience Level
Entry Level Pay And Benefits
The pay range for this position is $19.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a hybrid position in Saint Cloud, MN. Application Deadline
This position is anticipated to close on Oct 10, 2025. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr