Jabil
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
SUMMARY Provide technical support to end-users for PC, server, hardware, or software applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Load and verify software packages and install & configure PCs.
Troubleshoot and resolve end‑user issues, including scanner and SAP RF problems.
Administer user accounts via Active Directory and purchase software/hardware through the P.O. process.
Maintain knowledge database, configuration management database, and support audio‑visual equipment.
Monitor the service desk queue and resolve tickets in a timely manner, providing regular updates to managers.
Provide training and technical assistance to users and simulate user problems to ensure correct operation of PCs.
Follow all corporate, regional, and local ISS & site policies and adhere to safety, health, and quality rules.
MINIMUM REQUIREMENTS
High school diploma or equivalent and 2 years of experience, or an equivalent combination of education and experience.
A+ certification preferred.
Knowledge of all Microsoft applications/utilities.
LANGUAGE REQUIREMENTS
Customer service and effective communication skills, both verbal and written.
Service‑oriented attitude, customer focus, sense of urgency, and professional demeanor.
On‑call support and understanding of network and system architecture.
PHYSICAL REQUIREMENTS
Use computer keyboards for extended periods and sit or stand for extended periods.
Walk, reach, carry, and lift up to 25 lbs, with occasional lifting up to 50 lbs.
WORK ENVIRONMENT The primary workstation is located in the office area, with some time spent on the manufacturing floor. The noise level ranges from low to moderate.
BE AWARE OF FRAUD When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e‑mail address; direct phone call from a member of the Jabil team; or direct e‑mail with a jabil.com e‑mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e‑mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil equal opportunity employer Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e‑mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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SUMMARY Provide technical support to end-users for PC, server, hardware, or software applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Load and verify software packages and install & configure PCs.
Troubleshoot and resolve end‑user issues, including scanner and SAP RF problems.
Administer user accounts via Active Directory and purchase software/hardware through the P.O. process.
Maintain knowledge database, configuration management database, and support audio‑visual equipment.
Monitor the service desk queue and resolve tickets in a timely manner, providing regular updates to managers.
Provide training and technical assistance to users and simulate user problems to ensure correct operation of PCs.
Follow all corporate, regional, and local ISS & site policies and adhere to safety, health, and quality rules.
MINIMUM REQUIREMENTS
High school diploma or equivalent and 2 years of experience, or an equivalent combination of education and experience.
A+ certification preferred.
Knowledge of all Microsoft applications/utilities.
LANGUAGE REQUIREMENTS
Customer service and effective communication skills, both verbal and written.
Service‑oriented attitude, customer focus, sense of urgency, and professional demeanor.
On‑call support and understanding of network and system architecture.
PHYSICAL REQUIREMENTS
Use computer keyboards for extended periods and sit or stand for extended periods.
Walk, reach, carry, and lift up to 25 lbs, with occasional lifting up to 50 lbs.
WORK ENVIRONMENT The primary workstation is located in the office area, with some time spent on the manufacturing floor. The noise level ranges from low to moderate.
BE AWARE OF FRAUD When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e‑mail address; direct phone call from a member of the Jabil team; or direct e‑mail with a jabil.com e‑mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e‑mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil equal opportunity employer Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e‑mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
#J-18808-Ljbffr