Sonesta International Hotels
Overview
The Bell Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. Transporting and storing luggage to and from guest rooms. Responsibilities
Deliver guest room packages and room drops as needed in a timely and professional manner. Explain and promote hotel facilities, outlets, and services to guests and provide information regarding local attractions and activities. Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. Perform other duties as assigned which may include accepting dry cleaning from guests and securing for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, sundry items to guest rooms, and responding to other special requests. Qualifications and Skills
Professional verbal communication skills. Excellent interpersonal and customer service skills including dealing with difficult guests. Excellent organizational skills and attention to detail. Pay and Benefits
Pay range $14.75 to 15.75 per hour. Pay rate outlined follows contract requirements. Benefits include: Medical and Dental Insurance; Paid Vacation and Sick Days; Paid Holidays; Pension; Legal Services; Maternity and Parental Leave. Equal Opportunity
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Application Instructions
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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The Bell Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. Transporting and storing luggage to and from guest rooms. Responsibilities
Deliver guest room packages and room drops as needed in a timely and professional manner. Explain and promote hotel facilities, outlets, and services to guests and provide information regarding local attractions and activities. Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. Perform other duties as assigned which may include accepting dry cleaning from guests and securing for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, sundry items to guest rooms, and responding to other special requests. Qualifications and Skills
Professional verbal communication skills. Excellent interpersonal and customer service skills including dealing with difficult guests. Excellent organizational skills and attention to detail. Pay and Benefits
Pay range $14.75 to 15.75 per hour. Pay rate outlined follows contract requirements. Benefits include: Medical and Dental Insurance; Paid Vacation and Sick Days; Paid Holidays; Pension; Legal Services; Maternity and Parental Leave. Equal Opportunity
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Application Instructions
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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