HEI Hotels & Resorts
Rooms Manager‑in‑Training
HEI Hotels & Resorts is inviting recent college graduates to join the Rooms Manager‑in‑Training Program, a fast‑track development opportunity that immerses participants in both the Front Office and Housekeeping departments for 12 months.
About HEI Hotels & Resorts HEI manages an unparalleled portfolio of leading full‑service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper‑upscale, luxury, and premium select‑serve hotels in urban, super‑suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. We invest in day‑in‑day tools, training, and support that help associates excel.
Essential Duties and Responsibilities
Shadow both the Front Office and Housekeeping departments at the assigned hotel.
Complete shifts in each position within the Front Office and Housekeeping departments.
Consistently attend department meetings within the Front Office and Housekeeping departments as well as any leadership meetings at the hotel.
Become proficient with operating the PMS and all other systems used by the Front Office and Housekeeping.
Utilize labor management tools to schedule and control labor costs.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance with Room Standard Operating Procedures and Policies.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job‑related duties as assigned.
Qualifications and Skills
Recent or current graduate of a hospitality program preferred.
Flexibility to relocate for placement after completion of the MIT program.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
Compensation Salary Range: $17.00 - $25.00 hourly.
Benefits HEI Hotels and Resorts offers a comprehensive benefit program that includes medical and dental coverage through Anthem Blue Cross Blue Shield, vision insurance through EyeMed, vacation, sick and holiday programs, pet insurance through the ASPCA, supplemental life insurance, spousal and child life insurance, short‑ and long‑term disability plans, a 401(k) savings plan with matching funds, and discounts through the ‘YouDecide’ program and the Hotel Room Discount program.
Equal Opportunity Employer HEI Hotels and Resorts is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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About HEI Hotels & Resorts HEI manages an unparalleled portfolio of leading full‑service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper‑upscale, luxury, and premium select‑serve hotels in urban, super‑suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. We invest in day‑in‑day tools, training, and support that help associates excel.
Essential Duties and Responsibilities
Shadow both the Front Office and Housekeeping departments at the assigned hotel.
Complete shifts in each position within the Front Office and Housekeeping departments.
Consistently attend department meetings within the Front Office and Housekeeping departments as well as any leadership meetings at the hotel.
Become proficient with operating the PMS and all other systems used by the Front Office and Housekeeping.
Utilize labor management tools to schedule and control labor costs.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance with Room Standard Operating Procedures and Policies.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job‑related duties as assigned.
Qualifications and Skills
Recent or current graduate of a hospitality program preferred.
Flexibility to relocate for placement after completion of the MIT program.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
Compensation Salary Range: $17.00 - $25.00 hourly.
Benefits HEI Hotels and Resorts offers a comprehensive benefit program that includes medical and dental coverage through Anthem Blue Cross Blue Shield, vision insurance through EyeMed, vacation, sick and holiday programs, pet insurance through the ASPCA, supplemental life insurance, spousal and child life insurance, short‑ and long‑term disability plans, a 401(k) savings plan with matching funds, and discounts through the ‘YouDecide’ program and the Hotel Room Discount program.
Equal Opportunity Employer HEI Hotels and Resorts is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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