HEI Hotels & Resorts
Join to apply for the
Rooms Manager-in-Training
role at
HEI Hotels & Resorts .
About Us HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper‑upscale, luxury, and premium select‑serve hotels in urban, super‑suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. We honor the privilege of our associates choosing us by investing in and making them more valuable.
We value U.S. military experience and invite all qualified military candidates to apply.
We are dedicated to building a diverse and inclusive workplace. If your experience doesn't align perfectly with every qualification, we encourage you to still apply. You may be the perfect candidate for this or other roles within our organization.
Overview The Rooms Manager‑in‑Training Program is a fast‑track career development opportunity for recent college graduates. The program spans 12 months of immersion in both the Front Office and Housekeeping departments, building a foundation for a long‑term career with HEI Hotels & Resorts.
Essential Duties and Responsibilities
Shadow both the Front Office and Housekeeping departments at the assigned hotel.
Complete shifts in each position within the Front Office and Housekeeping departments.
Consistently attend department meetings and leadership meetings at the hotel.
Become proficient with operating the PMS and all other systems used by the Front Office and Housekeeping.
Utilize labor management tools to schedule and control labor costs.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance with Room Standard Operating Procedures and Policies.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job‑related duties as assigned.
Qualifications and Skills
Recent or current graduate of a hospitality program (preferred).
Flexibility to relocate for placement after completion of the program.
Effective verbal and written communication skills; ability to adapt communication style to different audiences.
Compensation Salary Range: $17.00 - $25.00 Hourly. Tipped/Service Charge Eligible? No. Discretionary Performance Bonus Eligible? No.
Benefits HEI Hotels & Resorts offers a comprehensive benefit program that includes medical and dental coverage through Anthem Blue Cross Blue Shield, vision insurance through EyeMed, and vacation, sick and holiday programs. Additional benefits include pet insurance provided by ASPCA, supplemental life insurance, spousal and child life insurance, short and long‑term disability plans, 401(k) savings with matching funds, and hotel room discounts. Eligibility varies by location and employment status.
HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Rooms Manager-in-Training
role at
HEI Hotels & Resorts .
About Us HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper‑upscale, luxury, and premium select‑serve hotels in urban, super‑suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. We honor the privilege of our associates choosing us by investing in and making them more valuable.
We value U.S. military experience and invite all qualified military candidates to apply.
We are dedicated to building a diverse and inclusive workplace. If your experience doesn't align perfectly with every qualification, we encourage you to still apply. You may be the perfect candidate for this or other roles within our organization.
Overview The Rooms Manager‑in‑Training Program is a fast‑track career development opportunity for recent college graduates. The program spans 12 months of immersion in both the Front Office and Housekeeping departments, building a foundation for a long‑term career with HEI Hotels & Resorts.
Essential Duties and Responsibilities
Shadow both the Front Office and Housekeeping departments at the assigned hotel.
Complete shifts in each position within the Front Office and Housekeeping departments.
Consistently attend department meetings and leadership meetings at the hotel.
Become proficient with operating the PMS and all other systems used by the Front Office and Housekeeping.
Utilize labor management tools to schedule and control labor costs.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance with Room Standard Operating Procedures and Policies.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job‑related duties as assigned.
Qualifications and Skills
Recent or current graduate of a hospitality program (preferred).
Flexibility to relocate for placement after completion of the program.
Effective verbal and written communication skills; ability to adapt communication style to different audiences.
Compensation Salary Range: $17.00 - $25.00 Hourly. Tipped/Service Charge Eligible? No. Discretionary Performance Bonus Eligible? No.
Benefits HEI Hotels & Resorts offers a comprehensive benefit program that includes medical and dental coverage through Anthem Blue Cross Blue Shield, vision insurance through EyeMed, and vacation, sick and holiday programs. Additional benefits include pet insurance provided by ASPCA, supplemental life insurance, spousal and child life insurance, short and long‑term disability plans, 401(k) savings with matching funds, and hotel room discounts. Eligibility varies by location and employment status.
HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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